Automotive Warranty Administrator

Gilbert, United States | Posted on 11/12/2026

Full-Time | Monday–Friday | Benefits Available

Horne Kia in Gilbert is seeking an experienced, detail-oriented Automotive Warranty Administrator to join its dealership team.

We are looking for a dealership professional who understands automotive warranty claims, manufacturer policies, repair order documentation, claim submissions, and warranty payment processing.

The ideal candidate has hands-on experience managing warranty claims in a busy automotive dealership and understands the importance of accuracy, efficiency, and following manufacturer guidelines.

A minimum of 2 years of automotive dealership experience and 2 years of warranty administration experience are REQUIRED.

$25–$28 Per Hour DOE

Benefits include:

• Medical insurance
• Vision insurance
• Paid time off (PTO)
• Employee discounts on vehicles, parts, and service

• Research warranty coverage and prepare accurate warranty documentation.
• Verify warranty eligibility and coverage according to manufacturer guidelines.
• Review repair orders to ensure all required warranty information is complete.
• Process and submit manufacturer warranty claims accurately and efficiently.
• Monitor submitted claims, pending payments, and claim statuses.
• Post warranty payments and maintain accurate records.
• Identify and resolve warranty claim discrepancies, rejections, and documentation issues.
• Stay current on manufacturer warranty policies, procedures, and requirements.
• Coordinate with Service, Parts, and dealership management regarding warranty authorization and claim requirements.
• Assist with warranty-related customer and department inquiries.
• Maintain organized warranty records, databases, and documentation.
• Perform additional administrative duties as assigned.

• Minimum 2 years of automotive dealership experience REQUIRED.
• Minimum 2 years of automotive warranty administration experience REQUIRED.
• Hands-on experience processing and submitting dealership warranty claims.
• Strong understanding of automotive service warranty procedures and manufacturer requirements.
• Knowledge of repair orders, warranty documentation, claim submissions, and payment processing.
• Strong computer, data-entry, and administrative skills.
• Excellent attention to detail and organizational abilities.
• Ability to manage a high volume of claims while meeting deadlines.
• Strong written and verbal communication skills.
• Ability to work independently and manage multiple priorities.
• Valid driver's license.
• Must be authorized to work in the United States without sponsorship.
• Must successfully complete required pre-employment screening.

• Automotive Warranty Administrator
• Dealership Warranty Administrator
• Automotive Warranty Clerk
• Warranty Claims Administrator
• Service Warranty Administrator
• Warranty Specialist
• Automotive Service Administrator
• Dealership Warranty Claims Specialist

Horne Kia offers an opportunity to put your automotive dealership warranty experience to work in an established dealership environment.

You'll enjoy competitive hourly compensation, a Monday–Friday schedule, benefits, and the opportunity to become part of a professional dealership team.

$25–$28 Per Hour | Monday–Friday | Full-Time | Benefits Available

Horne Kia is an Equal Opportunity Employer.