Customer Care & Quality Assurance Manager

A leading transit company in Gilbert, Arizona is seeking a Manager, Customer Care to oversee customer service operations. This role requires a minimum of three years' experience in customer service, along with strong communication and conflict resolution skills. The position involves managing complaints, ensuring contract compliance, and serving as the primary point of contact for clients. Benefits include health insurance, a 401(k) plan, and paid time off.

Competitive salary ranges from $45,000 to $60,000.
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