Business Office Float

Business Office Float –
United Surgical Partners International, Inc

Ortho Arizona Surgery Center Gilbert – A single‑specialty outpatient surgical practice specializing in orthopedic surgery. The center is a joint venture between local physicians and USPI, the nation's largest provider of surgical services.

Perks:

• Off on holidays and weekends!
• No call required!

Under the direction of the Business Office Manager, responsible for daily maintenance of the surgery schedule, insurance verification, scheduling, financial counseling, patient calls, chart building, and overall business office coverage. This role requires outstanding multitasking, communication, teamwork, and the ability to thrive in a fast‑paced environment.

• Verifies insurance prior to patient’s arrival, including add‑ons and direct admits.
• Obtains pre‑certification from insurance companies for procedures that require it.
• Requests office notes from referring physician if needed for authorization.
• Calculates and informs patients of amounts due.
• Communicates with the doctor’s office.
• Ensures all required forms are placed in designated areas of the patient’s chart.
• Prepares charts for next day’s surgeries within required deadline (no less than 3 days prior for all cases scheduled four days or more in advance).
• Prepares medical consents for each chart.
• Labels necessary documents and adds physician orders.
• Conducts outbound collection calls to patients regarding their medical invoice/bill, answers questions, and sets up payment plans.
• Utilizes various collection strategies to negotiate payment in full or arrangements within federal, state, and client collection guidelines and laws.
• Responsible for patient calls for pre‑collections of patient responsibility.
• Maintains HIPAA compliance with medical records maintenance and auditing processes.
• Other duties as assigned.

• High School Diploma or equivalency.
• Minimum 2-4 years of hospital or medical office experience.
• Ability to communicate verbally and non‑verbally in a professional manner.
• Time management skills to meet high‑paced demand.
• Desire to work and improve the hospital as a whole.
• Multi‑tasking ability.
• Strong medical terminology knowledge.
• Excellent phone etiquette and customer service skills.

• Health, Dental & Vision Coverage
• 401(k) retirement plan
• Paid Time Off (PTO)
• Company Paid Holidays
• Employee Assistance Programs
• Health Savings Account / Flexible Spending Account
• Education Assistance

At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first‑class ambulatory solutions throughout the United States. Our inclusive culture values diversity and strives to meet the needs of each patient and physician.

• Entry level

• Full‑time

• Project Management and Information Technology

• Hospitals and Health Care