Patient Access Specialist

Patient Access Specialist Full Time at Comprehensive Integrated Care

Join our dedicated team in providing advanced therapies for patients suffering from a wide range of conditions. We are dedicated to patient-centered care and have been recognized by our colleagues in the medical industry for providing the highest level of care in a non-intimidating environment. As the landscape of medicine has evolved and new challenges have emerged, CIC has continued to be the leader in minimally-invasive interventional care.

We are expertly trained specialized physicians that have been recognized as leaders in healthcare. We use the most innovative technology and the best medical practices to ensure the highest level of patient satisfaction.

• Vascular Procedures
• Interventional Radiology
• Oncology
• Diagnostic Imaging
• Podiatry
• Cardiology
• Pain Management

The Patient Access Specialist plays an important role in the CIC patient care continuum. They provide patients, families, and visitors the first impression of CIC. This position is responsible for greeting all patients and family members using the AIDET standard of care. In addition to their front-line introduction to the practice, the receptionist is responsible for:

• Accurate collection of private patient information
• Collecting financial obligations from patients
• Requesting medical records
• Scanning documentation into the EMR
• Interfacing with staff, patients, vendors, solicitors, family members and physicians
• Insurance verification and authorization

This role is dynamic and versatile, often requiring cross‑training and cross‑coverage within the practice as necessary. A front‑office receptionist presents the mission, vision and values of CIC in all functions of the position. They demonstrate leadership and personal growth through participation in education practice‑based programs, department operations and identifying new opportunities to enhance job functions. They apply the standards of practice and performance guidelines relative to departmental operations.

• Utilize multiple computer applications, scheduling software, and network drives to complete the role
• Answer incoming calls
• Schedule and reschedule patients
• Obtain patient insurance information and supporting documentation
• Obtain information from the referring physician or patients when required
• Perform Flex‑Pay insurance verification, data entry and payment plan coordination
• Verify patient demographics

• High school diploma or equivalent
• Minimum 2 years of front‑office or medical experience
• Skill in completing assignments accurately and with attention to detail
• Skill in data entry with minimal errors
• Ability to accurately prepare and maintain records, files, reports and correspondence
• Ability to work independently in a collaborative environment
• Must successfully complete CME compliance training as required by CIC
• BLS required
• Must maintain high patient privacy standards and adhere to HIPAA guidelines
• Ability to process and handle confidential information with discretion
• Must demonstrate effective verbal and written communication skills

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Vision insurance

$17.50 to $21.00 per hour

Entry level

Full‑time

Health Care Provider