Front Desk Representative

Join to apply for the Front Desk Representative role at Optima Medicalcers
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About Optima Medical — Optima Medical is an Arizona‑based group with 30 locations and over 130 providers, caring for more than 200,000 patients statewide. Our mission is to improve quality of life across Arizona by helping communities "Live Better, Live Longer" through personalized healthcare and preventive care. We offer a Pneumother services spectrum that includes cardiovascular health, behavioral nuevamente, allergy testing and immunotherapy, in‑house lab testing, imaging, chronic disease management, and other specialties.

• Verify insurance coverage
• Collect past‑due balances and copayments upon checking in
• Answer phones and relay messages
• Confirm patient appointments
• Schedule initial and follow‑up appointments
• Input and update patient information, including insurance details

• 1 year of medical front‑office experience (preferred)
• 1 year of customer‑service experience (required)
• Experience with EMR systems
• Excellent written and verbal communication skills
• Detail‑oriented
• Positive attitude that welcomes teamwork
• Ability to multitask efficiently

• Substantial growth opportunities
• Leadership and mentoring support
• Resources to advance your career
• Fun work environment (lunches, events, holiday parties)
• Comprehensive benefits (medical, vision, dental, 401(k), paid holidays)
• Supportive and positive work environment

Referrals increase your chances of interviewing at Optima Medical by 2x.

• Entry level

• Full‑time

• Management and Manufacturing

• Hospitals and Health Care