Room Service Attendant

Room Service Attendant

Primary City/State:
Gilbert, Arizona

Department Name:
Culinary & Nutrition-Hosp

Work Shift:

Evening

Job Category:
Facilities, Environmental Services, and Culinary

Great careers are built at Banner Health. We're looking for the best and brightest to join our team that earned Great Place To Work® Certification™. This recognition reflects Banner Health's investment in team members' professional development, wellness benefits, and continued education. It highlights our commitment to advocating for diversity in the workplace, promoting work-life balance, and boosting employee engagement.

As a Room Service Attendant you will be a part of a cohesive team that strives to achieve premier patient food services. You will provide patients with their meal trays, helping them open their food and beverage if needed, and providing excellent customer service. You will support patient services which does include cross training to the dish room in order to suit the needs of the business when we are busy, have call offs and or vacations to cover.

You may also help with providing patient menus and meal requests, and collaborate together with Nutrition Techs and Dietetic Technicians.

This is a full time position and shifts worked during the week is primarily 1130am-8pm but may include 630am-3pm as needed and will include weekends (every 3rd weekend off). You will enjoy an additional $1/hour flat rate weekend differential for all hours worked on the weekend. Banner offers free uniforms including one pair of shoes yearly.

Apply today to build your career!

Experience innovative technology and exceptional opportunities for growth and development at Banner Health's state-of-the-art hospital Banner Gateway Medical Center. With comprehensive electronic medical records, physician order entry, digital radiography and proprietary advanced patient monitoring, Banner Gateway provides you with the innovative resources you need to provide your patients with the best care possible. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center.

Located near Phoenix in Gilbert, Ariz., Banner Gateway Medical Center offers 286 private rooms, 13 operating suites, a 46-bed emergency department and shares a campus with the Banner MD Anderson Cancer Center. Our WIS and NICU services support an average of 4,000 deliveries per year. Key specialties include oncology, obstetrics, bariatric surgery, emergency and other services that focus on meeting the changing needs of the dynamic and growing community we serve.

POSITION SUMMARY

This position provides patients with menu and/or patient meal service, receives and forwards patient requests and communication to Dietetic Technicians and Dietitians when appropriate. Provides patient meal assembly according to correct quantities. This position strives to provide patient satisfaction regarding food and nutrition services.

CORE FUNCTIONS

• Visits patients to obtain or discuss menu selections based upon dietary orders. Enters or records all daily patient meal selections and preferences for one or more patient units.
• Demonstrates appropriate judgment with modified diets, food and menu knowledge when relating to patients. Requests Diet Tech or Dietitian assistance when needed. Edits patient menus as required.
• Provides patient meal service which may include setting up tray work stations, preparing/portioning assigned foods according to correct quantities, and/or assembling patient trays.
• Delivers and serves meals while making independent judgments about special requests, snacks and nourishments.
• Provides excellent customer service on the phone or in person and resolves customer complaints effectively and efficiently.
• Maintain…