Night Guest Attendant

Night Guest Attendant at Hotel Management and Consulting, Inc.

Title: Night Guest Attendant
Location: Wood Spring Suites, Gilbert, AZ
Employment type: Full‑time

Hotel Management & Consulting is seeking a positive, professional, and problem‑solving Night Guest Attendant. The role is the face of the property and the first point of contact for guests, working independently during the overnight shift.

• Hourly Rate: $16.50 – $18.50 (depends on experience)
• Daily Pay Access:
  Flexible pay options to access earnings when needed
• Benefits:
  Medical, dental, and vision, plus paid time off for full‑time employees
• Employee Assistance Program:
  Support for personal or work‑related concerns
• Career growth opportunities within the company

• Property inspections – conduct regular physical inspections of the property, ensuring safety and security
• Guest services – assist with after‑hours check‑in/out, providing excellent customer service and addressing guest needs
• Laundry duties – wash, dry, fold, and organize linens and towels; keep laundry area clean and organized
• Cleaning & maintenance – vacuum, dust, sanitize public areas; ensure supplies stocked; prep rooms that housekeeping could not clear during the day shift
• Emergency procedures – know and follow property emergency procedures; ensure security of property and guests
• Other duties as assigned

• Minimum of one year in customer service; hotel operations experience preferred
• Proficient computer skills
• Excellent communication skills
• Strong organizational, time‑management, and problem‑solving skills
• Proactive problem‑solving approach

• Tasks involving kneeling, squatting, standing, sitting, bending, and twisting for long periods
• Lift, push, pull up to 20 lbs regularly, occasionally up to 50 lbs

Hotel Management and Consulting, Inc. reserves the right to modify, change, or apply this job description. These job requirements are subject to change to reasonably accommodate qualified disabled individuals. Equal employment opportunities (EEO) to all employees and applicants are provided without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability, political affiliation, military status, or other non‑merit‑based factors.

We comply with applicable federal, state, and local laws governing non‑discrimination. In the event of a favorable hiring decision, we participate in E‑Verify. Any form of unlawful harassment based on protected characteristics is strictly prohibited. We are a drug‑free workplace.