Payroll Manager

Payroll Manager

The Shield Companies, part of The Shield Co. Management / Eco Shield Pest Solutions, is one of the fastest‑growing pest control companies in the country. Our mission is to create the world’s happiest family and our purpose is to spread happiness. We deliver exceptional experiences to our customers, employees, partners, and communities.

We are seeking a Payroll Manager who thrives in ambiguity and operates autonomously to drive continuous improvement across our payroll function. This is not a transactional role; we need a problem solver with deep compliance expertise, exceptional emotional intelligence, and cross‑functional partnership skills to navigate complex organizational challenges.

In this hybrid role (2‑3 days per week at our Gilbert, AZ office), you will design and implement scalable payroll operating models that anticipate company growth and evolving compliance landscapes across multiple jurisdictions. Your compliance expertise will be proactive, staying ahead of regulatory changes and embedding compliance into processes rather than reacting to requirements.

With exceptional emotional intelligence, you will self‑regulate through stressful situations, coach team members with empathy, and adapt your communication style to influence different audiences.

You will partner closely with Finance, HR, Legal, and Operations to align payroll strategy with business objectives and translate technical concepts for non‑technical stakeholders.

• Complex Problem Solving – Untangle multifaceted payroll challenges requiring analysis of regulations, system capabilities, and business processes.
• Compliance Mastery – Deep knowledge of federal, state, and local payroll tax requirements and labor laws; proactive approach to compliance risk.
• Emotional Intelligence & Self‑Awareness – Ability to manage stress, adapt to changing priorities, lead through ambiguity, and communicate authentically.
• Strategic Thinking – See beyond the current payroll cycle to envision how systems, processes, and talent can evolve to support organizational scaling.
• Systems Thinking – Comfort optimizing HRIS/payroll systems, troubleshooting workflows, and evaluating technology solutions.
• Business Acumen – Understand how payroll connects to broader finance, HR, and operational objectives.

• 7+ years of progressive payroll management experience, including leadership of payroll operations that goes beyond executing payroll cycles to encompass process design, optimization, controls, and cross‑functional issue resolution.
• Strong background in multi‑state or complex compliance environments.
• Experience with payroll analytics, reporting, or business intelligence.
• Current experience with modern HRIS/payroll systems (ADP, Workday, or comparable platforms).
• Track record of cross‑departmental collaboration and impact at various organizational levels.
• Comfort navigating growing business environments with evolving processes and frameworks.

• CPP (Certified Payroll Professional) or equivalent certification.
• Background in HR transformation, systems implementation, or organizational change management.
• Exposure to executive‑level financial planning and analysis.

• Paid sick and vacation time along with 15 company‑paid holidays.
• Comprehensive medical, dental, and vision insurance options, including a Health Savings Account (HSA).
• Short‑term and long‑term disability coverage, plus voluntary life insurance.
• 401(k) with a competitive match: 100% of the first 3% contributed and 50% of the next 2%.
• Access to the Employee Assistance Program (EAP).

• While performing the duties of this job, the employee is regularly required to sit and talk or hear.
• Specific vision abilities required: close vision, distance vision, and the ability to adjust focus.
• Regular standing, walking, and sitting.
• The ability to use a computer and telephone systems is essential to work.
• Work is inside a climate‑controlled office with moderate noise level.

These statements are meant to outline the general nature and scope of work performed by employees in this role. They should not be interpreted as…