Time & Attendance Supervisor

Job Overview Under general direction of Parking Guest Operations Assistant Manager, supervises, assigns, schedules and reviews the work of culturally diverse staff engaged in payroll, attendance management and scheduling activities. Fulfills responsibilities of other positions within the section to ensure operational excellence. Actively supports and contributes to the Airport’s Key Results and Beliefs.

• Supervises activities related to parking operations payroll, attendance and activity-based staff management systems.
• Oversees the section’s leave management program.
• Ensures compliance with the department’s policy, approves leave requests and ensures accuracy of the leave calendar and coverage of approved leave as applicable.
• Maintains section time and attendance programs ensuring efficient and accurate documentation of special and unusual occurrences and other data pertinent to employee attendance and reporting.
• Maintains confidential attendance and payroll related employee files.
• Monitors policy adherence and prepares corrective action reports when warranted.
• Partners with the HR Business Manager and members of management as appropriate.
• Coordinates issuance of same with the employee and their immediate supervisor.
• Investigates, responds and resolves complaints associated within area of responsibility.
• Manages, evaluates, trains, counsels, and motivates employees of varying job skills and levels; ensures focus on customer services and goals of the business unit; analyzes statistical data related to the business and responsible area (i.e. staffing, appraisal rating).
• Coordinates with shift supervision and his/her team to ensure appropriate staffing for each shift.
• Makes decisions as to implementation of emergency or contingency procedures; authorizes overtime within authorized guidelines; keeps shift supervision and other members of management aware of potential issues or problems.
• Ensure an engaged and informed team.
• Completes a variety of activity logs and status reports used to monitor the business unit.
• Partners with Risk Management regarding employee disability and maintenance of documentation received in relation to employee absence.
• Oversees and coordinates the section’s schedule bid process.
• Compiles and prepares the Employee Hours by Labor Account report and submits to the section manager for approval.
• Assists the Environmental Affairs Department in performing field observations of Airport activities with respect to potential environmental issues.
• Notify Environmental Affairs Department of any observation that may have an environmental impact.

• Completion of high school curriculum or equivalent.
• Two (2) years of experience supervising or leading shift workers.
• Possession of a valid Class C driver's license.

• Ability to communicate effectively both orally and in writing.
• Ability to deal with complaints and resolve differences in a courteous, tactful manner.
• Ability to schedule the work of employees in order to assure adequate coverage of parking/revenue collection activities.
• Ability to hold employees responsible for outcomes.
• Ability to set and communicate goals that inspire the commitment of others.
• Ability to motivate employees and provide opportunities to challenge employees’ capabilities.
• Ability to develop, refine and seek improvements to processes and procedures.
• Ability to coach and develop employees to achieve departmental and organizational goals and objectives.
• Ability to speak clearly and succinctly, using proper grammar.
• Ability to write clearly and concisely, using proper grammar, construction and spelling.
• Ability to prepare and deliver polished reports and presentations tailored to the audience.
• Ability to evaluate…