Ecommerce Merchandising Manager

We Impact Lives Through Purpose-Driven Work in A People First Culture

Ascend Learning is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data driven solutions across the lifecycle of learning.

Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers.

We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.

For over 37 years, National Academy of Sports Medicine(NASM) has set the standard in fitness education with best-in‑class evidence-based programs. We have educated over million fitness professionals in over 100 countries, creating a global space for optimal well‑being and fitness. From personal training to nutrition coaching, wellness to sports performance, NASM trainers and specialists work at every level to help all clients set and reach their own unique goals.

Responsible for ecommerce merchandising strategy, including promotional strategy, discount laddering, product journey, and successful promotional campaign performance across all marketing channels.

This role is responsible for developing data-driven eCommerce shopping and user experience initiatives across the entire customer journey, driving high-value customers to contribute to both New Customer AOV and total LTV.

The eCommerce Merchandising Manager spearheads the omnichannel retail promotional process from ideation through analysis.

This role will utilize web analytics, A / B experimentation, pricing psychology, discount laddering, and bundling opportunities to play a pivotal role in the evolving marketing strategy.

This position will work hybrid from our Gilbert, Arizona office preferred. Remote candidates will be considered.

• Strategize and manage the company promotional calendar for onsite, SDR, email, paid media, influencer and affiliate offers on a quarterly basis
• Ensure accuracy and completion of all onsite promotions and special offers
• Ideate new A / B experiments with a primary emphasis on improving Revenue per User (RPU), new customer AOV and capitalizing on new merchandising opportunities
• Lead the cohesive, cross‑channel creative strategy for promotional campaigns from concept to completion, including ideation of themes, creating, redesigning, reviewing, approving and revising copy, and reviewing all creative assets utilized across all channels
• Responsible for all on‑site product and bundle launches on and , including but not limited to :
• Defining product positioning, promotional strategy, and any upsell and / or bundle opportunities
• Managing all e‑Commerce updates related to launch, including Product Description Page (PDP) content, navigation updates, development needs, promo code management, and cross‑channel impact
• SKU importation and management
• Organizing both internal and external QA
• Own product launches and any post‑launch action items
• Reporting on product performance, with a strong emphasis on improving web AOV, new customer AOV, and product mix, to measure effectiveness and strategize additional optimization opportunities
• Analyze data, including but not limited to web analytics, heatmaps, and session recordings. Utilize analytics to inform on‑site marketing strategy, optimize sales and provide a seamless customer purchase journey
• Direct Merchandising and Promotional Specialist to execute on the merchandising and promotional vision through promotional review meetings and weekly 1 : 1’s
• Supervise vendors to ensure all 3rd party managed on‑site marketing messaging is consistent, effective, and accurate
• Review, manage, and prioritize incoming promotion and merchandising requests from other departments
• Identify new ways to promote special offers on‑and‑off‑site, continuously testing and optimizing to maximize sale potential

• Bachelor’s degree required, preferably in marketing, business, or equivalent work experience
• 7+ years’ experience in e-Commerce marketing, merchandising, and / or…