Customer Sales & Service Rep – Bilingual ; English​/Spanish

customer sales & service rep i – bilingual preferred (english/spanish)

location: phoenix, az | salary: $35,000 - $40,000 | employment type: full-time

siteone landscape supply is the largest national distributor of landscaping products across the united states and canada. As a leading supplier of wholesale goods for green industry professionals, we serve those who design, build, and maintain outdoor spaces— from lawns and gardens to golf courses and sport fields. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one‑stop shop of extensive inventory covering irrigation, lighting, turf, landscape maintenance, hardscapes, nursery, and pest control supplies.

at siteone, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. Our associates are key to this success, and we support them through development programs, benefits, and perks, aligning with our vision to "be a great place to work for our associates." we foster a culture of safety, teamwork, and continuous improvement with over 800 locations and exciting expansion ahead—now the perfect time to join siteone and grow stronger together™!

position overview

our bilingual customer sales & service representatives (cssrs) are knowledgeable, energetic, and consistently deliver the best overall customer experience. To succeed, you need to be passionate, customer‑obsessed, and serve commercial and residential consumers in the green industry.

what you’ll do

• demonstrate exceptional customer service to all siteone customers
• cultivate and manage strong relationships with customers
• assist customers with their questions and needs, either in person, via the phone or through online ordering
• pull and prepare inventory orders for customer pick up or delivery
• proactively identify and capitalize on opportunities to grow sales with current and potential customers
• partner with branch leadership to understand and implement new technologies and ways of working to positively impact business performance
• assist with merchandising products, managing inventory, and other store tasks while maintaining a safe working environment

skills we are seeking

• minimum of 1 year experience in a retail or wholesale setting, preferred
• excellent customer service skills
• bilingual proficiency – conversational in english/spanish is preferred
• green industry experience or knowledge of landscape, nursery, or irrigation product is a plus
• ready and willing to learn and adopt new technologies and ways of working
• ability to think quickly and make sound decisions
• inventory management experience helpful
• must be able to lift a minimum of 50 pounds
• high school diploma or equivalent preferred

compensation & benefits

• competitive compensation
• medical, dental and vision plans
• paid time off, paid holidays
• dailypay available
• 401k with company match
• tuition reimbursement
• lucrative associate referral program
• company apparel and work boot vouchers
• opportunity for advancement
• paid training and business certifications available
• free counseling services/employee assistance program
• life insurance and short- and long-term disability insurance
• product discounts
• most branches never work sundays

the information contained herein is not intended to be an exhaustive list of all responsibilities, duties and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines. They may vary from position to position.

siteone landscape supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at siteone—including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination—will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.

siteone will never ask for payment, sensitive personal info, or documents over email, messaging apps, or interviews.

all siteone job openings and updates will be posted on our official careers page:

siteone job related emails will be sent with a  All other variations are likely fraudulent.

you can always reach our siteone team directly at  to confirm.

starting pay will depend on factors such as location and experience, and will always meet or exceed applicable state and local minimum wage laws.