Grocery Clerk

Overview

Grocery Clerk role at Kroger Mountain View Foods. Join to apply for the Grocery Clerk position.

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

• Grocery Clerk helps customers discover items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure customers get what they want and need.
• Check product quality to ensure freshness; review "sell by" dates and take appropriate action.
• Provide customers with fresh and non-perishable grocery products they have ordered.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Gain and maintain knowledge of products sold within the department and respond to questions with product suggestions.
• Create an environment that makes customers feel welcome, important, and appreciated.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions and notifying store management.
• Practice preventive maintenance by inspecting equipment and notifying management of items in need of repair.
• Notify management of customer or employee accidents.
• Ability to work cooperatively in a high-paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

• Minimum Position Qualifications:
  
  Customer Service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, subtraction)

• Desired Previous Job
  
  Experience:
  
  Customer Service skills
• Retail experience

Based in Arizona, Fry’s Food Stores merged with The Kroger Company in 1983. Today, we’re proudly serving Fry's customers in over 120 stores throughout Arizona.

As part of the Kroger family of companies, we bring diverse teams with a passion for food and people together with one common purpose:
To Feed the Human Spirit. We strive to create amazing experiences for our customers, communities, and each other, with food at the heart of it all. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Fry’s family!

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We’ll help you thrive, with access to:

• Healthcare coverage (medical, dental, vision and prescription) through company plans or union plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay (eligibility and length of service apply).
• Employee Assistance Program and financial coaching resources.
• Associate discounts on purchases.
• Tuition reimbursement up to $21,000 over your career.
• Opportunities for growth through training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page.

• Entry level

• Part-time

• Management and Manufacturing

• Dairy Product Manufacturing

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