Technical Solutions Engineer

Join to apply for the Technical Solutions Engineer role at Epic.

Please note that this position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance.

Problem-solving with a purpose.

As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. You’ll collaborate with customer counterparts to tackle mission-critical and complex problems—far beyond simple troubleshooting. Your responsibilities include diagnosing issues, identifying solutions, and managing their implementation across multiple locations and stakeholders. Learn more about our team at

Test the limits of your brain for the most innovative health systems on the planet.

The top-ranked health systems in U.S. News and World Report are Epic customers, including Mayo Clinic, Johns Hopkins, Cleveland Clinic, and Kaiser Permanente, as well as leading academic centers like the University of Wisconsin, University of Michigan, University of California, and others.

Live affordably in a city known for its rising tech talent.

Epic is located just outside Madison, Wisconsin, the second fastest-growing market for tech talent in the U.S. Madison is renowned for its natural beauty, green initiatives, and vibrant community. It has been recognized as the greenest city in America (Nerd Wallet), the best city for renters (Smart Asset), the fittest city (Fitbit), and a top metro for young professionals (Forbes).

More than just important work.

Our uniquely themed campus is designed to maximize productivity and comfort, featuring excellent amenities, diverse dining options, and a collaborative environment. Employees enjoy perks like a four-week global sabbatical after five years, engaging in activities around the world.

We offer comprehensive benefits to support your health and career growth, competitive merit-based compensation, annual raises, bonuses, and stock grants. Our healthcare is global, and we pride ourselves on integrating diverse ideas into our software. As an Equal Opportunity Employer, we value diversity, equity, and inclusion, supporting the delivery of quality care for all patients. See our full non-discrimination statement at

Minimum requirements:

• Bachelor's degree or higher
• Proven academic or professional success
• Willingness to occasionally travel to customer locations
• Eligible to work in the U.S. without visa sponsorship
• Relocation to Madison, WI (reimbursed)
• COVID-19 vaccination

• Entry level

• Full-time

• Information Technology

• Software Development, Hospitals and Health Care, Information Technology & Services

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