Senior Customer Operations & AI Transformation Lead
Listed on 2026-10-13
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Business
AI Business & Operations, Change Management
Big Motoring World Group in the UK is recruiting a Senior Customer Operations Manager to lead day-to-day operations across Sales, Finance and After Sales contact centres. This role shapes how teams collaborate, introduces new technology and AI, and uses data to improve customer journeys.
You'll be hands-on, commercially minded and focused on continuous improvement, turning strategy into practical everyday processes that enhance service levels and cost-to-serve across multiple sites.
We have an opening for a Senior Customer Operations & AI Transformation Lead in Gillingham, England, United Kingdom within Management & Operations, Sales.
As a Senior Customer Operations & AI Transformation Lead, you will play an important part at Big Motoring World Group in Gillingham, England, United Kingdom.
We invite applications for the Senior Customer Operations & AI Transformation Lead position located in Gillingham, England, United Kingdom.
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