Service engineer

Location: Rainham

Field Service Engineer - CNC Machine Tools

Location:

Midlands-based / Field-based Commutable from:
Coventry, Birmingham, Warwick, Leamington Spa, Nuneaton, Rugby and surrounding areas Salary:
Up to £50,000 per annum, depending on experience Commission: 10% quarterly commission - uncapped Job Type: Full Time / Permanent Sector: CNC Machine Tools / Precision Engineering / Manufacturing Field Service Engineer | CNC Machine Tools | £50,000 | Company Vehicle | Uncapped Commission | Fanuc / Siemens / Heidenhain About the Company A leading UK machine tool supplier and the sole distributor of CNC machine tools across the UK and Ireland is looking to expand its established Field Service Engineering team.

Working with manufacturing businesses nationwide, the company supplies advanced CNC lathes and machining centres to a diverse range of industries, including:
Aerospace Motorsport Power Generation Automotive Oil & Gas Medical Precision Engineering The business has built its reputation on the quality, reliability and performance of its machine tools, supported by an exceptional aftersales and technical service operation. Its Field Service Engineers are at the heart of that reputation, providing customers with the technical expertise and support they need to keep their manufacturing operations running.

This is an excellent opportunity for an experienced CNC Machine Tool Service Engineer looking to join a growing department, work with leading machine tool technology and become part of a business that genuinely values its engineering team.

The Role As a Field Service Engineer , you will be responsible for the servicing, maintenance, fault-finding and repair of CNC machine tools at customer sites across the UK. You'll work directly with manufacturing customers, carrying out scheduled maintenance and responding to technical issues, while building strong working relationships and ensuring equipment operates to the highest standards. You'll receive ongoing training on the latest machines and control systems, giving you the opportunity to develop your technical knowledge across an extensive range of CNC machinery.

This is a customer-facing, field-based position offering plenty of variety, autonomy and the opportunity to work across some of the UK's most interesting manufacturing environments.

Key Responsibilities Carry out scheduled preventative maintenance on CNC machine tools and other machinery in accordance with company servicing standards. Attend customer sites to diagnose faults, service and repair CNC machine tools. Undertake mechanical and electrical fault-finding. Carry out mechanical and electrical fitting work. Provide technical support and assistance to customers and internal colleagues. Work with CNC machine controls including Fanuc, Siemens and Heidenhain.

Build and maintain excellent working relationships with customers. Ensure machinery is operating safely and efficiently. Complete service reports and maintain accurate technical documentation. Provide technical guidance to colleagues regarding the machine range. Keep up to date with new machine technology, control systems and product developments. Attend manufacturer and internal training as new machines and controls are introduced. Maintain high standards of customer service and professionalism.

Follow all company health and safety procedures and working practices. Support colleagues across the UK and Ireland when required, including providing holiday and emergency cover. About You We're looking for an experienced Field Service Engineer or CNC Machine Tool Engineer with a strong mechanical and electrical engineering background. You should have:
Engineering HNC, Modern Apprenticeship or equivalent engineering experience. A minimum of 3 years' post-apprenticeship experience in a maintenance-based engineering role . Previous experience working with CNC machine tools. Strong mechanical and electrical fitting skills. Experience diagnosing and repairing machinery. Knowledge of at least one of the following CNC control systems:
Fanuc Siemens Heidenhain Good understanding of machine tool maintenance and servicing. Strong fault-finding and problem-solving abilities. Good written and verbal communication skills. Confident using PCs, mobile devices, email and service reporting systems. A full UK driving licence. Full UK right to work and residency - sponsorship is not available. Previous field service experience would be advantageous, although a strong machine tool maintenance…