Stores & Fulfilment Coordinator

At Neal's Yard Remedies, we're passionate about creating natural and organic health and beauty products that are good for people and good for the planet. We're looking for a highly organised and proactive part-time Stores & Fulfilment Coordinator to help keep products, materials and stock moving efficiently across our business.

This is a varied and fast-paced role at the heart of our supply chain operations. You'll be responsible for coordinating stock movements, managing inventory transactions, supporting e-commerce and retail fulfilment activities, and ensuring products and materials are available where and when they're needed.

Working closely with teams across Purchasing, Warehousing, Retail, Wholesale, Customer Care, Marketing and People & Culture, you'll play a key role in delivering excellent service levels while maintaining accurate stock control.
This is a part-time role working 20 hours across 5 days, Monday to Friday. Onsite at our eco-factory in Gillingham, North Dorset.

• Monitoring stock requirements to support production and fulfilment activities.
• Creating and managing work orders and stock transfers.
• Coordinating inventory replenishment across warehouse locations.
• Processing customer returns and liaising with Customer Care regarding refunds, replacements and resends.
• Managing excess, overrun and outlet stock to maximise utilisation and minimise waste.
• Supporting Retail, Wholesale, Marketing, PR and internal teams with stock requests and product allocations.
• Coordinating tester products for wholesale partners.
• Managing incoming and outgoing post and courier collections.
• Maintaining accurate inventory records, spreadsheets and supporting documentation.

We're looking for someone who enjoys organisation, problem-solving and working with people across different parts of a business.

You'll ideally have:

• Previous inventory, stock control, stores or fulfilment experience.
• Strong attention to detail and a high level of accuracy.
• Experience using ERP, warehouse management or inventory systems.
• Excellent planning and prioritisation skills.
• Confidence managing multiple tasks and competing priorities.
• Strong communication and stakeholder management skills.
• Good Microsoft Excel and administration skills.
• A proactive, solutions-focused approach.
• A collaborative working style and a commitment to delivering excellent service.

If you're an organised and detail-oriented coordinator who enjoys keeping things running smoothly behind the scenes, we'd love to hear from you.