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Senior Customer Ops Lead - AI and Automation

Job in Gillingham, Kent County, SP8, England, UK
Listing for: Big Motoring World
Full Time position
Listed on 2026-10-11
Job specializations:
  • Management
    AI Business & Operations, Operations Management
Salary/Wage Range or Industry Benchmark: 70000 - 90000 GBP Yearly GBP 70000.00 90000.00 YEAR
Job Description & How to Apply Below

Big Motoring World is seeking a Senior Customer Operations Manager to shape how Sales, Finance and After Sales contact centre teams operate. You will lead day-to-day operations, introduce new technology and AI, and improve customer journeys while developing managers and using data to drive measurable improvements.

The role demands hands-on, commercially minded leadership and the ability to translate strategy into practical action for customers and colleagues across multiple sites.

This role, Senior Customer Ops Lead - AI and Automation at Big Motoring World, could be your next career step.

This opportunity is part of our work in Management & Operations.

The advertised compensation is 70.000 - 90.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Senior Customer Ops Lead - AI and Automation role in the description above.

Position Requirements
10+ Years work experience
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