Community Health Worker; Temporary
Job in
Gilroy, Santa Clara County, California, 95021, USA
Listing for:
Local Health Plans of California
Seasonal/Temporary
position
Listed on 2025-12-02
Job specializations:
-
Healthcare
Community Health, Health Promotion, Public Health
Job Description & How to Apply Below
Position: Community Health Worker (Temporary)
TEMPORARY POSITION
FLSA Status: Non-Exempt
Department: Marketing & Communications
Reports To: Supervisor, Community Resource Center (South County/Gilroy)
GENERAL DESCRIPTION OF POSITIONThe Community Health Worker (CHW) is committed to supporting Santa Clara Family Health Plan Community Resource Center(s) (CRC) and has a unique role in making the health of communities more equitable, especially for populations experiencing disproportionately poor health outcomes. As a trusted community member, the CHW has a deep understanding of community needs and plays an integral & multifunctional role serving as a liaison between the community and the CRC.
The CHW provides outreach in community settings, screenings for Medi-Cal eligibility, and schedules one‑on‑one appointments for enrollment application assistance in compliance with state and federal regulatory requirements, SCFHP policies and procedures, and business requirements. The CHW supports navigation and linkages to additional resources for SCFHP health plan members and residents by referring them to the community’s most appropriate programs and resources (e.g., for food, cash assistance).
ESSENTIAL DUTIES AND RESPONSIBILITIESBuild and maintain positive working relationships with staff, residents, community partners and governmental agencies; form and foster partnerships with safety‑net and community organizations, and with government agencies.Act as liaison with community residents and keep SCFHP staff informed of current community issues and interests.Provide assistance for residents and families in completing new/renewal applications for Medi‑Cal and for Covered California, by phone or in‑person; educate residents on eligibility criteria, obtain personal information and correctly complete forms and submit all required supporting materials.Represent SCFHP and the CRC at outreach events, including health fairs, enrollment events, school presentations, and community‑based organization functions.Contribute toward developing a community outreach planning effort to reach residents where they live, work, pray and play.Assist residents and families to feel comfortable engaging with health and safety‑net services while addressing their fears from personal, community, and system barriers.Through outreach activities, engage designated populations about the CRC and related services, using best practices for engaging marginalized and high‑risk individuals and communities.Continuously expand knowledge and understanding of community resources, services, and programs to identify service gaps; work to reduce cultural and socioeconomic barriers between residents and institutions; make recommendations for programs and initiatives to address identified issues and gaps.Support residents’ and families’ navigation and linkage to resources; conduct intake interviews to identify barriers to health and health equity; solicit residents’/families’ suggestions for improving their health; using “warm hand‑off,” link them to appropriate resources (internal, external partners); follow up on referrals.Hold workshops and gatherings with health plan members and residents to improve health awareness and healthcare access.Contribute to the development and maintenance of resource information and materials.Act as interpreter when supporting non‑English speaking residents.Organize, coordinate, and maintain records of all activities, including completing all supporting data entry.Prepare daily, weekly, and monthly reports on the progress and status of service delivery.Work collaboratively and effectively within a team.Identify issues, trends, and opportunities to improve efficiency and/or quality, or to better assist CRC patrons, report relevant information to management.Attend appropriate staff and in‑service meetings.Perform other duties as required or assigned.REQUIREMENTS – Required (R) Desired (D)High School Diploma or GED. (R)Completion of 60 semester college units, training, or coursework. (D)Minimum two years of experience working with community‑based organizations supporting marginalized and high‑risk, underserved populations. (R)Experience integrating Motivational…
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