Parts Sales Counterperson

Parts Sales Counterperson I

PAPE’ MACHINERY, INC.

- CONSTRUCTION & FORESTRY DIVISION – GILROY, CA

Do you love working in a positive, high‑energy environment and enjoy providing a great experience for customers? If so, we would love to hear from you! Pape’ Machinery, Inc., a premier capital equipment dealer in the West, is looking for a motivated and customer‑oriented Parts Sales Counterperson I to join our team.

In this role, you will be the go‑to parts expert for customers looking to maintain and repair their equipment. Whether face‑to‑face at the counter or over the phone, you will ensure customers receive the right parts when they need them most. Your day‑to‑day will involve actively engaging with customers to identify their needs and providing recommendations using product literature, specialized software systems, and your growing knowledge of parts and equipment.

You will translate technical details into actionable solutions, build trust, and create lasting relationships with our clients. Your positive attitude, attention to detail, and commitment to finding the best solutions will be key to your success.

• Verifiable parts counter experience or applicable mechanical/service experience.
• Basic knowledge of parts inventory.
• Self‑motivation and assertive drive.
• Ability to perform at a high level in a fast‑paced and team‑oriented environment.
• Strong communication skills to sell company parts and services by telephone and in person.
• Above‑average organizational skills.

Compensation: $20.59–$34.76 /hr (depending on experience) – This position is covered by a collective bargaining agreement.

• Competitive pay based on your skills, training and experience level.
• Great benefits including healthcare and pension.
• Advancement – Pape’ is a dynamic, growth‑oriented organization that promotes from within.
• Stability and reputation – family‑owned, 4th‑generation company with over 160 locations and 85 + years of experience.
• Equipment – the largest equipment inventory in the West and unparalleled parts inventory.
• Employee impact – open‑door policy where your voice will be heard.
• Training – ongoing training and mentoring to grow your skills.

The Pape’ Group maintains a drug‑free workplace and requires candidates to successfully pass a pre‑employment drug test.