D365 Customer Engagement Architect at Long View

Elevate cloud solutions with Long View as a D365 Customer Engagement Functional Architect. Bring expertise in Dynamics 365 to meet diverse client needs and ensure successful implementations.

As a key member of the Data & Dynamics Team, you will design and implement solutions within Dynamics 365 CE. This role demands extensive experience in customer engagement processes, including sales and customer service, alongside skills in technical consulting. You will collaborate closely with clients and stakeholders to deliver exceptional engagement solutions and enhance user adoption.

Key Responsibilities:

• Collaborate with clients and stakeholders to define solutions

• Design and implement Dynamics 365 CE solutions

• Provide pre-sales support and product education

• Analyze client requirements and troubleshoot challenges

• Develop documentation and project proposals

Requirements:

• Over 5 years in customer engagement domains

• 5+ years’ experience with Dynamics 365 CE

• Strong skills in Microsoft Power Platform

• 3+ years with Agile methodologies

• Proven communication abilities with diverse audiences

Drive customer engagement success through expert design and implementation of cloud-based solutions at Long View.
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