Administrative Care Coordinator

Job Description

The Administrative Care Coordinator, working as a member of the interdisciplinary team, provides assistance and support to the Case Management team. This position functions under the direct supervision and management of the Healthcare Program Manager. Activities are related to discharge plan coordination, transportation, and general support of the department employees.

• Four years of general office or secretarial experience; project/program coordination
• OR Associate degree or certificate in office occupations of office technology and two years of general office or secretarial experience
• OR Bachelor’s degree and two years of general office or secretarial experience
• Demonstrated excellent written and verbal communication skills.
• Experience working with patients and their families.
• Must be flexible, self-motivated, proficient at multitasking, accustomed to frequent interruptions, and comfortable with change.
• Must be knowledgeable in medical and insurance terminology and procedures, and patient discharge process.
• Familiarity with insurance UR and disability qualifications.
• Must have time management skills with competing priorities.
• Requires knowledge of Microsoft Office Excel, Word, PowerPoint, and Outlook.

• Milliman software
• EPIC software
• Length of Stay Reporting
• Kronos timekeeping software
• Crystal Reports software