Care Coordinator

Overview

The Care Coordinator, working as a member of the interdisciplinary team, provides assistance and support to the Case Management team. This position functions under the direct supervision and management of the Healthcare Program Manager. Activities are related to discharge plan coordination, transportation, and general support of the department employees.

• Assist the Case Management team as part of the interdisciplinary team and support discharge planning coordination, transportation, and general department support as directed.

• Demonstrated excellent written and verbal communication skills.
• Experience working with patients and their families. Must be flexible, self-motivated, proficient at multitasking, accustomed to frequent interruptions, and comfortable with change.
• Must be knowledgeable in medical and insurance terminology and procedures, and patient discharge process.
• Familiarity with insurance UR and disability qualifications.
• Must have time management skills with competing priorities.
• Requires knowledge of Microsoft Office Excel, Word, PowerPoint, and Outlook.

• Education Requirements:
  
  Four years of general office or secretarial experience or Associate’s degree or certificate in office occupations or office technology AND two years of general office or secretarial experience or Bachelor’s degree and two years of general office or secretarial experience or An equivalent combination of training and experience.

• Milliman software
• EPIC software
• Length of Stay Reporting
• Kronos timekeeping software
• Crystal Reports software