ServiceNow Developer
Listed on 2025-12-19
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IT/Tech
IT Consultant, IT Project Manager, IT Business Analyst, IT Support
Service Now Developer Job Description
Provides application software development services. Develops program logic for new applications or analyzes and modifies logic in existing applications. Codes, tests, debugs and documents software applications. Analyzes requirements and tests and integrates application components. Ensures that system improvements are successfully implemented. This position will focus entirely on Service Now. We currently have ITSM and will shortly have ITBM modules in production.
Responsibilities- Deliver applications support through development and customization via the Service Now ITSM platform
- Support out-of-the-box applications including Problem, Change, Incident, Service Portal, Service Catalog, CMDB, and Service Management
- Understand and represent ITIL/ITSM processes to other business partners
- Expertise in common web languages (e.g. JavaScript, Angular)
- Advanced experience with development of business rules, UI Policies, Client Scripts, ACLs, Workflow Activities, etc.
- Deep functional and technical knowledge of Service Now platform; emphasis on Asset Management, CMDB, Performance Analytics and Change Management modules is a plus
- Minimum of two (2) years supporting the implementation, administration, configuration and development of Service Now platform
- Ability to develop process flow documentation based on input from existing and future customers of request management
- Ability to optimize request management business process flows based on existing documentation or information from users
- ITIL v3 (or ITIL
4) certification preferred - 2+ years Service Now administration in an enterprise environment
- Service Now Virtual Agent experience
- AWS experience with integrations to Service Now
- Service Now PPM Administration
- Service Now Employee Center/Service Portal experience
- Integrations experience between Service Now and key applications
- Taking requirements and create tasks
Education Requirements:
BS in IT
Certification Requirements:
Service Now Administrator
Biz Tek People is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
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