Telecomm Systems Technician

Department Overview

The mission of the Information Technology Group (ITG) is to develop, implement and maintain technology-based services and solutions enabling OHSU to effectively manage information to accomplish its missions.

This position is responsible for complex premise distribution systems, which encompass the entire OHSU campus, HMC/Tuality & Adventist and over a dozen off campus clinics as well. This includes vertical and horizontal copper and optical fiber distribution facilities and equipment for analog and digital communications, computer, Audiovisual Systems, “DAS” Distributed Antenna Systems, alarm circuits, and sensory services. Responsible for first-level restoration of services in response to end user or system problems reported and or observed and compliance with all FCC and State electrical codes, including EIA/TIA and BICSI standards and guidelines.

Utilizes technical equipment for trouble resolution. Technicians must be able to work with a minimum of supervision. ITG is a 24x7 work group; this position is required to be on a rotational on-call schedule.

• Incumbent installs, moves, and modifies telecommunications and related equipment according to work order specifications, standards, and procedures. This includes, but is not limited to voice and data, copper/fiber, overhead paging, special circuits, grounding and power systems, etc.
• Incumbent also provides support connectivity of all local area network devices and work stations as well as the inter-building and intra-building copper and fiber distribution systems.
• Incumbent installs special circuits for audio/video, 4 wire, radio transmitter control, dedicated data circuits, and any other low voltage circuits. Audio visual systems, and IP Video based emergency phones “2N” and code blue emergency light systems
• Incumbent meets with customer to pre-field job location when necessary. Incumbent monitors inventory levels of all equipment. Maintains accurate records of man hours.
• Incumbent shall maintain all work orders in work order system to track work in progress and completed work orders.
• Performs additional functions incidental to technician activities.

• Incumbent shall provide problem analysis and first-level restoration of services in response to end user or system problems reported and or observed.
• Repair and replace damaged or inoperable analog, digital, and VoIP voice terminals, optical fiber and copper wiring and all termination hardware.
• Support all local area network switches/UPS’s etc. and connections maintaining transmission from network to client device.
• Escalate and dispatch high-level repairs as required.
• It is necessary to have experience with industry standard test equipment for voice and data trouble shooting, installation, and certification.

• Verify database records and assignments. Maintain database records of all circuits, special and critical emergency circuits (elevator phones, commercial Telco circuits, Fiber Circuits, overhead paging and radio control circuits) etc.

• Work with the Infrastructure Design team to coordinate installation of low voltage cabling and associated systems.
• Cross Functional team opportunity within the Network Engineering team “NETi/ NWaE” in a rotating format for additional cross training & education that involves working with the network gear “CISCO” refresh, auditing connections and cleanup of network physical infrastructure.

• Two years of experience within the general Information Technology industry along with experience installing, maintaining, and repairing telecommunications systems, and equipment which includes but not limited to analog and digital communications systems along with additional network and digital data infrastructure connections
• It is necessary to have experience of various industry standard testing equipment used in the troubleshooting, installation, and certification of low voltage systems.

• Incumbent shall have excellent written, spoken and…