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Service Developer
Job in
Gladstone, Clackamas County, Oregon, 97027, USA
Listed on 2025-12-31
Listing for:
BizTek People
Full Time
position Listed on 2025-12-31
Job specializations:
-
IT/Tech
IT Consultant, IT Project Manager
Job Description & How to Apply Below
Title:
Service Now Developer
Duration: 6 Months
Location:
Portland, OR
- This position will focus entirely on Service Now. Ability to navigate around Service Now. Expertise in Service Now remediating Discovery errors. Familiar with layout/format of Service Now Configuration Management Database (CMDB). Scope:
Remediate CMDB Health Metric results. - Review dashboard/reports for new items, working on existing tasks, working on any outstanding project work. Weekly meetings, 1:1 with manager, working with co-work on assignments, project meetings. Managing multiple work streams.
- Several projects to optimize the Configuration Management Database, one of which is to improve the health metrics. To maximize the usefulness and effectiveness of the CMDB, it must maintain a high level of accuracy. Data errors such as missing information, duplicate information, and stale/orphaned information raise friction with processes consuming CMDB data. Where processes focused on increasing a more secure and reliable
- Requires a bachelor’s degree in a related field or equivalent experience.
- Minimum 6+ years’ experience with Service Now eDiscovery. Strong understanding & knowledge of CMDB
- Experience working with Virtual Agent, Employee Center/Service Portal, Integrations, specifically AWS integration, PPM administration.
- ITOM/CMDB, Integrations, SPM/PPM, fix/administer Discovery.
- Working process management skills, knowledge of policies and procedures, and strong business process and interrelationship skills. environment, erroneous CMDB data can lead to incorrect risk analysis and impede security posture.
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