Nurse Manager , Transfer Center

Department Overview

OHSU Mission Control is the operational hub developed to manage inpatient access and capacity at OHSU in real time, while improving throughput and balancing utilization across the OHSU Healthcare System. This operational hub is comprised of multiple functional groups collaborating to achieve organizational strategic goals across our system. This includes acceptance of 100% of appropriate transfers and balancing the different inpatient access portals;

inter-hospital transfers, ED admissions, clinic admissions, direct admissions and scheduled surgical and procedural admissions. Mission Control is a rapidly evolving environment which continues to grow in both size and scope.

• Partners with others to develop a department strategic plan that aligns with the division strategic plan and nursing’s vision.
• Collaboratively formulates department objectives, goals and specific strategies related to initiatives.
• Develops short and long-term goals that identify the target conditions.
• Coordinates the implementation of interventions to meet department-level goals.
• Communicates, implements, and evaluates the unit strategic plan.

• Partners with others to enhance healthcare and, ultimately patient care through interdisciplinary activities, such as education, consultation, management, technological development, or research opportunities.
• Applies systems theory with an understanding that how parts of a system relate to the overall system.
• Maintains knowledge of current nursing practice and the roles and functions of care team members (e.g. charge nurse, code team, RRT).
• Evaluates staff’s competency and intervenes to optimize performance and ensure safe, quality, effective and efficient patient care.
• Leads and practices patient/family advocacy and promotes patient-centered decisions and outcomes.
• Maintains visibility and open communication with the staff and department leadership.
• Communicates plans and decisions to department staff and other stakeholders.
• Asserts view in a non-judgmental manner.
• Reflects on own method of decision‑making and the role of beliefs, values and inferences to develop leadership and performance capacity.
• Practices within shared‑governance structures to distribute leadership and promote decision‑making appropriate level within the governance structure.
• Celebrates successes and accomplishments.

• Achieves financial targets:
  Manages productive, non‑productive and premium pay to optimize performance goals.
• Collaborates with the Professional Practice Leader to prioritize and allocate resources for department/division level education & practice priorities.
• Develops innovative solutions and applies strategies to obtain appropriate resources for nursing initiatives.
• Promotes activities that inform others about cost, risks, and benefits or care, or of the plan and solution.

• Uses evidence‑based leadership to promote desired behaviors.
• Develops a high‑functioning workforce in collaboration with the department leadership.
• Recognizes and rewards exemplary professional practice.
• Mentors and coaches staff in an ongoing and progressive manner.
• Monitors and evaluates the application of practice standards.
• Collaborates with department leadership to facilitate behaviors that impact safety, quality, patient satisfaction, and employee satisfaction.
• Collaborates with the PPL to Identify individual practice issues, develops improvement strategies, and evaluates performance for all nursing staff on assigned units.
• Leads department efforts to recruit & retain highly qualified staff.
• Develops department succession planning initiatives.

• Develops the department/division quality plan in collaboration with the unit’s formal and informal leaders.
• Utilizes data to identify areas for improvement based on assessment and current states.
• Monitors and uses data to determine patient care quality improvement objectives.
• Evaluates the practice environment and designs and implements quality improvement strategies to ensure nursing sensitive outcomes meets or exceeds established goals.
• Engages staff in department initiatives.
• Evaluates the…