Payments Officer - Retail team

Company Description

Building the bank of tomorrow takes more than skills. It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential.

We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +500’000 clients, through our performant and secured digital platforms. Our +1000 employees work in a flexible way, without dress code and in multicultural teams. By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast‑pace environment.

We are all in at Swissquote.
As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success. Are you all in? Don’t be shy, apply!

• Treating operational tasks on cash inflows for our customers
• Sending SWIFTs, PACS and CAMT messages and emails to our correspondent banks
• Booking of internal and external transfers for other departments
• Investigating and analysing payment
• Solving outstanding reconciliation cases
• Answering requests from Customer Care and replying to all the questions related to Payments
• Collaborate with internal teams and departments such as Accounting, Controlling, Compliance, Settlement and Reconciliation Team
• Bringing ideas to optimise our business workflow and participating in team and brainstorming meetings

• You have a banking qualification (CFC) or a commercial qualification with banking experience
• Several years of experience (2–3 years) in the payments processing domain or back‑office
• Good command of English;
  German is an asset
• Strong knowledge of the different payment types (SWIFT, SEPA, PACS, BVR, etc.) is a plus
• Accuracy and attention to detail, with the ability to work under pressure
• Ability to work both independently and as part of a team

Employment type:

Full‑time

Seniority level:
Not Applicable

Job function:
Other

Industries:
Banking

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