Finnish Customer Support Agent in Malta

Job Title

We are a leading provider of iGaming solutions for operators and third parties. Our company was established in 2005 to offer comprehensive solutions that help online marketing companies become successful iGaming operators. Our clients benefit from a range of services including casino and sports betting management, multilingual CRM, top-tier payments, risk management, professional customer support call centers, VIP management, and BI systems with LTV predictions to optimize acquisition.

About the Role:

You will provide high-quality service, ensuring player satisfaction and handling all general inquiries. You will communicate naturally through email, online chats, and occasional outgoing calls.

Required Qualifications:

Your native language is Finnish and you have excellent proficiency in English. You are versatile in many tasks, quickly learn new skills, and have a positive attitude. You are flexible and adaptable in a growing and dynamic environment. You have an eye for detail and are a strong communicator and provider of automated solutions. You have experience and passion for dealing with customers.

What We Offer:

Comprehensive training to help you work with confidence. Offices in the most popular area of the island – Sliema downtown. Career growth opportunities – 47% of employees have been promoted internally! Great colleagues – they are like a big happy family! 28 days of vacation. Monthly happy hour! Time to eat with your colleagues. Develop your sports skills by joining the company’s football team.

Weekly classes offered at one of the island’s best gyms. Private health insurance. Free eye check-ups. Anniversary awards. Generous rewards for top customer service achievements. Opportunity to grow professionally with one of the world’s largest iGaming companies.

Submit your CV and cover letter in English. If you have any questions, feel free to contact our recruiter!