Billing and Collections Specialist

Job Title: Billings & Collections Specialist (Temporary Contract – Immediate Start)

Location: Remote

Salary: £29,000 annual equivalent (£15/hour)

A global organisation is seeking an experienced Billings & Collections Specialist to join its finance team on a temporary contract basis with an immediate start required. This role is responsible for managing the end‑to‑end billing and collections cycle across a diverse customer base, including both B2B and B2C channels. The successful candidate will play a key role in ensuring accurate invoicing, timely cash collection, and maintaining a healthy accounts receivable ledger in a fast‑paced, international environment.

This position is ideal for a proactive, detail‑oriented finance professional who is comfortable handling high volumes of transactions and working independently in a remote setting.

• Prepare and issue invoices for customers across multiple service lines in a timely and accurate manner
• Upload invoices to customer portals and third‑party platforms where required
• Liaise with internal stakeholders to obtain missing information needed for invoicing
• Manage invoicing for enterprise customers, ensuring data accuracy and completeness
• Reissue invoices and support billing workflows as needed
• Create and manage project or billing codes to support invoicing processes

• Process and issue credit notes on a regular basis in line with company policies
• Ensure all adjustments are properly documented and approved

• Manage shared inboxes and respond to customer queries promptly
• Proactively chase outstanding payments and elevate where necessary
• Maintain accurate customer account records and reconcile balances
• Monitor aged receivables and drive timely collections

• Perform monthly balance sheet reconciliations for accounts receivable
• Support month‑end close by ensuring all transactions are accurately recorded
• Assist with aged debt reporting and provide insight on variances

• Work closely with internal teams (Sales, Operations, Customer Success) to resolve billing queries
• Collaborate with the wider finance team to ensure consistent processes across regions
• Contribute to process improvements and documentation of procedures and controls

• Degree in Accounting, Finance, Business, or related field
• 2–4 years’ experience in accounts receivable, billing, or collections
• Strong understanding of invoicing, credit notes, and AR processes
• Proficiency in Excel; experience with accounting/ERP systems (e.g. Xero) preferred
• High attention to detail and ability to manage large transaction volumes
• Strong communication skills, particularly for customer‑facing collections
• Self‑motivated, organised, and comfortable working remotely
• Fluency in English required; additional European languages are advantageous