Analyst Hotel Accounting

Job Description

The Analyst for Hotel Accounting will assume responsibility for coordinating and delivering the day-to-day processes that will ensure smooth running of the Hotel Accounting function within Hilton's UK Centre of Excellence. Working with the Hotel Accounting Manager, the analyst supports the delivery of the function strategy and goals surrounding the processes involved in the delivery of accurate and timely reporting for c.40+ hotels.

Under the guidance of the Hotel Accounting Manager, you will be responsible for the delivery of Hotel Accounting processes to agreed timetable and Service Level Agreement. The Senior Analyst will ensure Hilton's Centre of Excellence offers a seamless, efficient and customer focused experience which focuses on output without compromising the quality of service. You will work with the team to support the delivery of change programmes, maximizing the benefits available to a best‑class service.

You will participate and play a part in engendering a sense of empowerment in the pursuit of first‑class service, supporting the delivery of Hotel Accounting strategies and the team activities on a day‑to‑day basis; this will require a meticulous attention to detail, the ability to understand and interpret business metrics within the Hotel Accounting arena and make recommendations where appropriate. They will also support the review of Hotel Accounting Service Level Agreements (SLA’s), assisting with the refinement and ongoing monitoring to ensure that agreed service delivery metrics are met or exceeded.

Key to the success of the role will be the ability to communicate and influence at various levels, both internally and with external stakeholders. Experience in participating in projects and the ability to simultaneously manage multiple tasks and deliver to tight deadlines are essential elements of this role.

As an experienced member of the Hotel Accounting team, during key periods throughout the year, you will be heavily involved in the audit programmes for our managed properties. You will liaise with multiple external auditors, often in the ‘Big 4’ on their requirements, organising and collating responses across the CoE and feeding all items per the audit deadlines. Where issues arise, you will seek guidance from the Hotel Accounting Manager and Senior Manager to ensure no reputational risk for Hilton or the CoE.

• Following direction and guidance from management, carry out and co‑ordinate all required Hotel Accounting related tasks. Completing in a timely and efficient manner whilst working toward the successful achievement of goals and KPIs.
• Where continuous issues arise with a process, propose potential solutions to Management and implement upon agreement.
• Demonstrate a strong understanding of the end‑to‑end processes in all areas of Hotel Accounting responsibility, supporting the confident delivery of solutions and responses to questions and queries.

• Support the set up and attend team meetings/huddles pertinent to work assignments and other business‐related activities as required.
• Co‑ordinate day‑to‑day activities ensuring the successful and timely delivery of all Hotel Accounting activities.
• Support the delivery of relevant metrics to support the team activities and drive improvement across the business.
• Input to the production of relevant and timely Management Information.
• Participate in the provision of guidance and support to the business on operating best practice.
• Assist in the coordination with 3rd party service providers (outsourcing provider, auditors, valuation specialists, financial printer, software vendors) to ensure all necessary information is compiled, reviewed, and approved.
• Input to the process of evaluating the effectiveness of current processes and implement actions to streamline the processes and maximise efficiency.
• Work with locations and other functions to monitor and resolve queries and escalated items, ensuring the required processes and timelines are maintained.
• Ensure all monthly closing and reporting activities are carried out per guidelines and deadlines.