Senior Client Payroll Executive

About IRIS

IRIS Software Group is one of the UK's largest privately held software companies, trusted by 100,000+ businesses, schools and accountancy firms to keep their operations running. Our software pays 1 in 6 UK employees, supports over 12,000 schools, and is relied on by 91 of the top 100 UK accountancy firms.

We're a Great Place to Work® certified employer, recognised for our commitment to well-being, inclusion and development - and we're growing fast.

We are looking for an experienced Senior Client Payroll Executive to join our growing Client Payroll team.

This is an excellent opportunity for a payroll professional who enjoys combining technical expertise with people development. You'll play a vital role in supporting payroll operations, mentoring team members, and ensuring our customers receive an exceptional payroll service.

• Provide payroll expertise and support across a portfolio of payroll clients.
• Support and mentor Client Payroll Trainees and Administrators.
• Act as a subject matter expert on payroll legislation and compliance.
• Assist with complex payroll processing and query resolution.
• Ensure payrolls are processed accurately and delivered on time.
• Support quality assurance and continuous improvement initiatives.
• Build strong working relationships with internal teams and customers.
• Contribute to maintaining excellent service standards across the payroll function.

To be successful in this role, you will have:

• Proven experience working in a payroll environment.
• Strong knowledge of payroll legislation, tax, National Insurance, statutory payments, and compliance requirements.
• Excellent attention to detail and numerical accuracy.
• Experience coaching, mentoring, or supporting junior colleagues.
• Strong communication and interpersonal skills.
• A proactive and customer-focused approach.

• Experience working within a bureau or managed payroll environment.
• Knowledge of payroll software systems.
• Experience managing complex payroll cases or escalated queries.
• Payroll qualifications or relevant professional certifications.

• Competitive salary and benefits package.
• Flexible remote and hybrid working opportunities.
• Ongoing professional development and training.
• Career progression within a market-leading software and services organisation.
• Supportive and collaborative team culture.

• Impact:
  Your work will influence millions globally.
• Growth:
  Continuous learning and career development opportunities.
• Belonging: A culture that celebrates diversity and empowers every individual.

Our process is designed to be fair, transparent and straightforward. Stages vary depending on the role - more senior positions may involve additional steps, and some areas include role-specific assessments such as a technical test or case study - but typically you can expect:

We'll always walk you through the specific stages at the start of the process so you can prepare with confidence.

If you need any adjustments or accommodations during the process, let us know, we’re committed to making this experience accessible for everyone.