Billing and Collections Specialist

Job Title:

Billings & Collections Specialist (Temporary Contract – Immediate Start)

Location:

Remote
Salary: £29,000 annual equivalent (£15/hour)

Overview
A global organisation is seeking an experienced Billings & Collections Specialist to join its finance team on a temporary contract basis with an immediate start required.
This role is responsible for managing the end-to-end billing and collections cycle across a diverse customer base, including both B2B and B2C channels. The successful candidate will play a key role in ensuring accurate invoicing, timely cash collection, and maintaining a healthy accounts receivable ledger in a fast-paced, international environment.
This position is ideal for a proactive, detail-oriented finance professional who is comfortable handling high volumes of transactions and working independently in a remote setting.

Key Responsibilities
Billing & Invoicing
Prepare and issue invoices for customers across multiple service lines in a timely and accurate manner
Upload invoices to customer portals and third-party platforms where required
Liaise with internal stakeholders to obtain missing information needed for invoicing
Manage invoicing for enterprise customers, ensuring data accuracy and completeness
Reissue invoices and support billing workflows as needed
Create and manage project or billing codes to support invoicing processes

Credit Notes & Adjustments
Process and issue credit notes on a regular basis in line with company policies
Ensure all adjustments are properly documented and approved

Collections & Accounts Receivable Management
Manage shared inboxes and respond to customer queries promptly
Proactively chase outstanding payments and escalate where necessary
Maintain accurate customer account records and reconcile balances
Monitor aged receivables and drive timely collections

Month-End & Reporting
Perform monthly balance sheet reconciliations for accounts receivable
Support month-end close by ensuring all transactions are accurately recorded
Assist with aged debt reporting and provide insight on variances

Cross-Functional Collaboration
Work closely with internal teams (Sales, Operations, Customer Success) to resolve billing queries
Collaborate with the wider finance team to ensure consistent processes across regions
Contribute to process improvements and documentation of procedures and controls

Skills & Experience
Degree in Accounting, Finance, Business, or related field
2–4 years’ experience in accounts receivable, billing, or collections
Strong understanding of invoicing, credit notes, and AR processes
Proficiency in Excel; experience with accounting/ERP systems (e.g. Xero) preferred
High attention to detail and ability to manage large transaction volumes
Strong communication skills, particularly for customer-facing collections
Self-motivated, organised, and comfortable working remotely
Fluency in English required; additional European languages are advantageous
Please send your CV to Rosie Hutcheon, or call (phone number removed) via the ‘Apply Now’ option to be considered for the role