Billing Controller - FTC

We are looking for an experienced Billing Controller to manage the end-to-end billing process for allocated practice groups and Partners. You will take ownership of billing, Work in Progress (WIP), aged debt and financial reporting, helping to improve billing performance, cash collection and overall working capital. This is a highly collaborative role where you will work closely with Partners, fee earners and finance teams, providing guidance on billing processes, resolving queries and ensuring client billing requirements are consistently met.

Duration: 12 month FTC Working Pattern: 2 days working from the office, 3 days remote

You will work collaboratively with Finance, Revenue Control, Credit Control, Legal Support and Practice Management teams, supporting Partners and fee earners with billing and working capital matters. The role combines hands-on billing with financial analysis, stakeholder management and client service, giving you the opportunity to build strong relationships across the business and contribute to continuous improvements in billing and revenue processes.

• Manage the end-to-end billing process for allocated practice groups and Partners, ensuring invoices are accurate and raised within agreed timescales.
• Prepare, review and process bills in accordance with individual client billing requirements, including e-billing arrangements.
• Monitor WIP and aged debt, proactively identifying billing opportunities, outstanding balances and matters requiring action.
• Work closely with Partners, fee earners and Credit Control to improve billing turnaround, cash collection and lock-up.
• Review unpaid invoices, support the recovery of outstanding debt and escalate financial or payment risks where appropriate.
• Produce and analyse billing, WIP and aged debt reports, monitoring financial KPIs and highlighting areas of concern.
• Support month-end and year-end billing activities, as well as forecasting, budgeting, management information and ad-hoc reporting requirements.
• Build strong relationships with Partners, fee earners and business services teams, acting as a trusted point of contact on billing processes and financial procedures.
• Provide guidance on billing best practice and client requirements, responding to and resolving billing queries efficiently and professionally.
• Support Partners with client discussions relating to billing and payment matters.
• Ensure billing activities comply with relevant firm policies, regulatory requirements, client guidelines, data protection and confidentiality requirements.
• Maintain accurate billing records and financial documentation and support audit requests and financial reviews when required.
• Identify opportunities to improve billing efficiency, reduce lock-up and strengthen cash collection performance.
• Work collaboratively across Legal Support, Finance, Revenue Control and Practice Management, sharing best practice and contributing to continuous improvement initiatives.

• Previous experience in a Billing Controller, Revenue Controller or Finance role within a legal or professional services environment.
• Experience managing complex billing processes and building effective stakeholder relationships.
• Strong experience of WIP management, aged debt management and financial reporting.
• Good understanding of client billing requirements and experience working with e-billing platforms.
• Strong understanding of billing, revenue and working capital management processes.
• Advanced Microsoft Excel skills and experience using practice management and finance systems.
• Strong numerical and analytical skills, with the ability to interpret financial information and produce meaningful reports.
• Excellent communication and stakeholder management skills, with the confidence to influence and appropriately challenge.
• Highly organised with excellent attention to detail and the ability to manage multiple priorities under pressure.
• Strong commercial awareness and a proactive, solution-focused approach.
• A strong customer service mindset and a positive, collaborative and flexible approach to teamwork.

This is a broad billing and revenue-focused position where you will have ownership of the billing cycle rather than simply processing invoices. You will proactively monitor WIP, identify billing opportunities, manage aged debt and help drive improvements in billing turnaround and cash collection. You will build strong relationships with Partners and fee earners, acting as a trusted point of contact…