Client Support Administrator

Overview

Role : Client Support Administrator

Salary : £27,000

Location : Glasgow City Centre (full-time office)

Looking for a role that will truly elevate your career? This is an exceptional opportunity for a talented and driven Administrator to join one of the UK’s most respected names in financial services.

If you’re highly organised, detail-obsessed, and thrive in a fast-paced environment where no two days are the same, this could be the opportunity that defines your next career chapter.

This isn’t just another Administrator role; it’s a springboard into a thriving, secure sector with real progression pathways, genuine recognition, and industry-leading support. You’ll join a business that champions collaboration, celebrates success, and puts colleague well-beingfront and centre.

As a Client Support Administrator, you’ll deliver first-class administrative and client support to Financial Planners and Paraplanners across the UK. Expect variety, responsibility, and the support you need to grow and succeed.

• Provide accurate, high-quality administrative support across all client and financial planning activities.
• Prepare client documentation, reports, and correspondence to a consistently high standard.
• Handle client queries and assist Financial Planners in delivering exceptional service.
• Process applications and maintain accurate records in line with compliance requirements.
• Manage workload effectively, prioritising tasks in a fast-paced environment.
• Collaborate across teams to ensure smooth client outcomes.
• Identify and support process improvements to enhance efficiency and service delivery.

• A strong background in administration, ideally within financial or professional services.
• A genuine passion for organisation, problem-solving, and delivering excellent service.
• Exceptional attention to detail and the ability to stay calm under pressure.
• A confident communicator who enjoys working with people at all levels.
• Solid IT skills, particularly in Microsoft Office.
• A proactive team player with a positive, can-do attitude.(No prior financial services experience is required — full training and support provided.)

• Private medical, dental and health cash plans
• Generous pension scheme
• Annual bonus potential
• Life assurance, income protection and critical illness cover
• Holiday buy / sell
• Retail discounts
• 24 / 7 employee assistance and counselling, and well-being programmes

If you're ready to join an award-winning, forward-thinking market leader, I’d love to hear from you! Please send your CV to Ashlene McFadden, via the ‘Apply Now’ option to be considered for the role