Billing Administrator

Greenbelt, one of the UK's leading land management companies, has an excellent opportunity for enthusiastic Billing Administrators at our office in Glasgow.

Reporting directly to the Billing Manager, the successful candidate will have experience of working within a busy environment and must have confidence in communicating at all levels. You must possess excellent written and communication skills.

Your main role will be to assist in the smooth running of a busy Billing Team. You must have experience working within a busy Contact or Shared Service centre environment.

• Issuing of all billing correspondence.
• Process payments and direct debits.
• Resolve complaints at first point of contact where possible.
• Respond to calls and emails, ensuring adherence to GDPR guidelines.

• Demonstrable experience with a track record of delivering excellent customer satisfaction.
• Experience of working in a similar role providing customer service via telephone and/or email.
• Good communication skills both verbal and written.
• Accuracy and attention to detail.
• Ability to work individually and as part of a team and to prioritise workload.
• Ability to achieve set targets.

• Competitive Salary based on experience.
• Permanent position, full time hours. Working hours are Monday-Friday (9am-5pm).
• The successful candidate will also have future opportunities for certificate/diploma based training and qualifications.
• Company pension scheme at 7% contribution level.
• Health Insurance.
• Incentive scheme.

Pay: £26,000.00-£28,000.00 per year

• Company pension
• Private medical insurance
• Sick pay

Work Location:

In person