Maintenance Assistant

Repairs & Maintenance Assistant

We are looking for an organised and customer-focused individual to join our Maintenance Team. This is a short term role to support the delivery of a high-quality repairs and maintenance service for tenants. The role will last around 4 weeks and would be to start ASAP.

Working closely with customers, contractors and internal colleagues, you will play a key role in coordinating repairs, monitoring performance, maintaining compliance records and supporting the smooth day-to-day operation of the service.

Key responsibilities include:

• Receiving and processing repair requests and coordinating works with contractors
• Providing excellent customer service and resolving enquiries and complaints effectively
• Monitoring repair progress and contractor performance to ensure service standards are met
• Maintaining accurate records and updating repairs and property management systems
• Supporting compliance activities including gas safety administration and statutory follow-up actions
• Supporting customer satisfaction activities and continuous service improvement
  
  You will be a proactive team player with strong communication skills, excellent attention to detail and the ability to manage competing priorities. Experience working in a housing, repairs or maintenance environment is essential.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.