Senior Business Support Assistant - Business Support

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non‑clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role: Senior Business Support Assistant within the NHSGGC Specialist Children’s Services central management team.

Specialist Children’s Services (SCS) provides clinical services for children and young people who have severe, enduring and complex mental health, disability and neurodevelopmental profiles. SCS is hosted by East Dunbartonshire HSCP and is responsible for the provision of Specialist Paediatric Services (SCPT), Child and Adolescent Mental Health Services (CAMHS) and Specialist Hosted Services across Greater Glasgow and Clyde.

In this role you will support the senior management team by providing a comprehensive administrative and secretarial service that enables smooth day‑to‑day operations. The post‑holder will manage complex diaries, arrange and prioritise meetings, prepare high‑quality correspondence, reports and presentations, take minutes at meetings and ensure accurate filing and data management. You will also support a range of administrative processes, including HR systems, payroll, recruitment activity and performance reporting.

• Provide a comprehensive administrative and secretarial service to senior management, ensuring smooth day‑to‑day operations
• Act as a key communication link between internal teams, senior leaders and external stakeholders, handling enquiries professionally
• Manage complex diaries, arranging and prioritising meetings and appointments efficiently
• Prepare high‑quality correspondence, reports, presentations and meeting documentation
• Organise and attend meetings, including minute‑taking and timely distribution of notes and actions
• Maintain accurate filing systems and manage data, ensuring confidentiality and compliance with policies
• Support a range of administrative processes, including HR systems, payroll systems, recruitment activity and performance reporting

• HNC or SVQ3 in Secretarial Studies, Business Administration, or equivalent experience
• Proficient in Microsoft Office 365 applications, including Word, Excel, PowerPoint and Outlook
• Excellent organisational skills with the ability to prioritise and manage a busy and varied workload
• Strong communication skills with the ability to engage confidently with a wide range of stakeholders
• Experience of diary management, minute‑taking and producing high‑quality documents and reports
• Ability to work independently using initiative while also contributing effectively as part of a team
• High level of professionalism with the ability to maintain confidentiality and work under pressure

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e‑learning and classroom‑based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ. For application portal or log‑in issues, please contact the Jobtrain Support Hub in the first instance.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

For roles where less than full‑time hours can be accommodated, and where the tenure is listed as "various", we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.