Administration Assistant

Administration Assistant

35 hours per week.

We have an opportunity for an Administration Assistant to join our Sanctuary Students team in Glasgow, based at Murano Street Student Village. The role will be responsible for being the first point of contact for all students and guests visiting the site and will complete different administrative tasks on a day to day business.

We are looking for someone with excellent people skills who has worked in a similar role, communicating and helping people in a friendly demeanour within a similar hospitality environment.

• Assist in the effective delivery of high-quality administration and reception services that meet contracted quality standards as well as customer requirements and expectations
• Deliver, improve and maintain efficient and effective administration systems to support the delivery of services in accordance with Group policies and procedures and relevant legislation
• Support the delivery of high-quality customer service by resolving problems or setting into motion the means of resolution
• Support the maintenance of effective filing systems, database records and processes that enable the accurate recording and timely provision of information, ensuring they are as user friendly and accessible as possible
• Raising purchase orders for office supplies and site keys

• Recent experience of undertaking a similar role
• Working knowledge of effective communication at all levels
• Experience of supporting the delivery of high-quality accommodation or customer service
• Good communication skills and understanding of written and spoken English
• Working knowledge of Microsoft Office including Word, Excel and Outlook

Sanctuary Students manages accommodation for over 11,500 students across England and Scotland. We work in partnership with universities to provide cost‑effective facilities management and support services, as well as providing specifically designed and purpose‑built accommodation directly to students across the UK, including London, Manchester, Liverpool and Glasgow.

• 25 days leave pro rata (plus public holidays)
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work Scheme
• Voluntary health plans
• Wellbeing support and tools

We are only currently accepting applications from those with the right to work in the UK.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.