Office Administrator

Job Title: Office Administrator

Reports To: Depot Manager

Location: Uddingston, Glasgow

We are seeking a highly organised Office Administrator to support the day-to-day operations of our Crane Hire Company. This role will involve a mix of administrative duties and operational support, including assisting with transport administration and providing cover for the hire desk as and when required.

To support the smooth and efficient running of office and transport operations, ensuring all administrative tasks and purchase orders are completed accurately and on time. The role will help coordinate crane movements and provide reliable cover for the hire desk, ensuring continuity of service and a high standard of customer support (if shows aptitude and willingness to learn/cover this). Additionally, the position is responsible for maintaining accurate records and supporting compliance while contributing positively to the wider operations team.

• Raise and process purchase orders (POs) in line with company procedures
• Maintain accurate records, files, and operational documentation
• Support invoicing processes and liaise with accounts where required
• Handle incoming calls, emails, and general office enquiries
• Assist with reporting, data entry, and general administrative tasks

• Monitor and update job schedules and transport logs
• Support compliance administration (e.g. documentation, records and checks)

• Provide cover for the hire desk as and when required
• Take customer enquiries and bookings for crane hire
• Prepare hire documentation and liaise with clients regarding requirements

Deliver excellent customer service to both new and existing clients

• Previous administrative experience (ideally within a transport, logistics or construction environment)
• Strong organisational skills and attention to detail
• Good communication skills and ability to liaise with internal teams and external clients
• Competent in Microsoft Office (Word, Excel, Outlook)
• Ability to multitask and work in a fast-paced environment

• Compliance and commitment to all GPSS Policies and Procedures
• It shall be the duty of every employee while at work:
  • To take reasonable care for the health and safety of themselves and of other persons who may be affected by their acts or omissions at work
  • Employees must co‑operate with their employers and co‑workers to help everyone meet their legal requirements