Receptionist, Administrative​/Clerical

Overview

Role: Receptionist

Location: Glasgow, City Centre (office based)

Contract: Permanent, Full-Time

Hours: Monday – Friday, 9am–5pm

Jones Whyte is proud to have been recognised as Scottish Top Employer of the Year at The Herald & s1jobs Top Employer Awards 2025. This reflects our commitment to excellence — not only in the legal services we provide, but in how we support, develop and value our people.

We are a modern, forward-thinking law firm with ambitious growth plans. With client experience at the heart of everything we do, our Front of House team plays a vital role in shaping that experience.

We are looking for a confident, professional and highly organised Receptionist to join our Glasgow office.

As the first point of contact for clients and visitors, you will be responsible for delivering a seamless, professional and welcoming experience from the moment someone engages with our firm.

This is not simply a front desk role - it is a key position within the business. Alongside managing reception duties, you will also support our legal teams with essential administrative tasks to ensure the smooth running of the office.

You will be responsible for:

• Welcoming clients and visitors with warmth and professionalism
• Managing meeting room bookings and ensuring rooms are fully prepared
• Maintaining a polished, organised and client-ready reception area
• Managing incoming calls and directing enquiries accurately and efficiently
• Monitoring and responding to shared inboxes
• Handling payments securely online and over the phone
• Supporting legal teams with administrative duties, including setting up new matters, opening files, and ensuring accurate data entry within case management systems
• Assisting with document handling, scanning, and general administrative support as required
• Liaising closely with legal and operational teams to ensure smooth workflow
• Upholding confidentiality and adhering to all firm policies and procedures

We are seeking someone who understands that first impressions matter and who takes pride in delivering exceptional service.

You will have:

• At least 2 years’ experience in a corporate front-of-house or reception role
• Excellent verbal and written communication skills
• A calm, confident and professional manner
• Strong organisational and multi-tasking ability
• A proactive mindset and the ability to take ownership
• Good IT skills, including MS Office and telephone systems
• A genuine passion for delivering outstanding client service

Desirable (but not essential):

• Experience with in a law firm or professional services environment
• Experience using CRM or case management systems

At Jones Whyte, you will be supported to grow both personally and professionally. We value accountability, teamwork and people who take pride in their work.

Our benefits include:

• Competitive salary
• 26 days holiday plus 8 bank holidays
• Holiday Loyalty and Buy & Sell Scheme
• Company pension scheme
• Company bonus scheme
• Excellent maternity & paternity policies
• Company referral scheme
• Wellbeing support
• Annual company day out
• Early finish on your birthday