Warranty Administrator

Overview

Pentagon Motor Group have a very exciting opportunity for a new Warrant Administrator to join their highly successful Glasgow Dealership.

As the Warranty Administrator you will be an integral part of the team that is responsible for the submission and monitoring of all Warranty claims that fall under this team.

• The processing of warranty/retail invoices.
• Liaising with the Service team & work in progress management
• Communicating with manufacturers to resolve submission issues/corrections.
• Following process to make successful warranty claims
• Reconciling paid claims and providing accurate and up to date warranty records
• Keeping up to date with all the latest warranty bulletins and advising Technicians and all relevant colleagues accordingly.
• Ensuring all job cards adhere to standards and warranty bulletins for compliance.

The working hours for this role are Monday to Friday, 07.30am – 16:30pm.

• Have previous experience working in an Administration role
• Show very strong administration skills.
• Be customer focused
• Demonstrate great computer skills.
• Have excellent attention to detail.
• Be process driven.
• Demonstrate a positive, right first time attitude.
• Possess excellent communication skills both written and verbal.
• Be methodical and organised in their approach to their workload with an ability to work to deadlines
• Be open and enthusiastic to training
• Have a great team player mentality.

Previous experience working in the Motor Trade would be advantageous for this role.

At Pentagon, we believe that diversity and inclusion are fundamental to our success. We are committed to fostering a workplace where every individual is valued, respected, and empowered to contribute their unique perspectives and talents. Our values are chosen and driven by our colleagues, incorporating trust, respect, integrity and communication, to create and maintain a positive, collaborative culture. Our vision is that by embracing the perspectives and talents of every individual, we can drive meaningful change and create a more inclusive automotive industry for generations to come.

For more information on why becoming a member of the Pentagon Motor Group team is an amazing career choice head over to our website. The recruitment page is available at