Office Administrator

We are looking for an organised, professional, and proactive Business & Administration Executive to join our Business Services team.

This is a varied and hands‑on role that plays a key part in the smooth day‑to‑day running of our office environment. You will act as the central point of coordination for reception, office administration, facilities support, and workplace operations, helping to create a safe, welcoming, and well‑organised workplace for staff and visitors.

No two days are the same in this role. From managing front‑of‑house reception and coordinating office facilities to supporting meetings, maintaining workplace systems, and assisting with employee wellbeing initiatives, you will be at the heart of keeping the organisation running efficiently.

Advice Direct Scotland (ADS) is Scotland’s national advice service, providing free, practical, and impartial advice to people across Scotland on issues including consumer rights, energy, debt, housing, and more.

Our mission is simple: to ensure that everyone in Scotland has access to the support they need, when they need it.

We are a modern, digital-first, omni-channel organisation, delivering advice and support through telephone, webchat, email, SMS, social media, and self‑service digital tools. This innovative model allows us to reach people in the way that suits them best, ensuring accessibility, speed and impact.

• Salary of £22,962.78 per annum
• 31.25 hours over a 4 day working week
• 30.5 days annual leave (38 days pro rata), enabling excellent work‑life balance
• 8% employer pension contribution
• Life Insurance for added peace of mind
• Cycle to work scheme
• EAP and Wellbeing Support
• Fresh Fruit and snacks
• Company events
• Company Sick pay
• Reward and benefit programmes

• Providing a professional and welcoming front‑of‑house reception service
• Acting as the first point of contact for visitors, contractors, and office enquiries
• Supporting the smooth day‑to‑day running of office operations
• Coordinating office facilities, supplies, and workplace services
• Managing office systems including access fobs, attendance systems, and workplace records
• Supporting meetings, room bookings, and administrative tasks
• Assisting with workplace wellbeing and employee engagement activities
• Supporting health & safety procedures including Fire Marshal and First Aider responsibilities
• Working closely with colleagues, managers, and external contractors to maintain high workplace standards

• Highly organised with excellent attention to detail
• Professional, approachable, and reliable
• Comfortable managing multiple tasks and priorities
• Confident communicating with staff, visitors, and external suppliers
• Proactive and able to use initiative to resolve day‑to‑day issues
• Experienced in office administration, reception, or workplace support environments
• Comfortable using Microsoft Office systems and administrative software

This is an opportunity to join a supportive and purpose‑driven organisation where your role will have a direct impact on the day‑to‑day experience of staff and visitors. You will be part of a collaborative team environment and play an important role in helping maintain a positive, organised, and professional workplace culture.

If you enjoy variety, organisation, and being at the centre of workplace operations, we would love to hear from you.

We’re proud to be a Disability Confident Employer and we welcome applications from all backgrounds and communities.

If you require adjustments or alternative ways to apply, please let us know, we’re happy to help.