Medical Receptionist

Parkhead Hub1st Floor
1251 Duke Street Glasgow G31 5NZ

Medical Receptionist (25 Hours per Week)

Forged Medical Practice – Parkhead Hub

Forged Medical Practice is a friendly, supportive, and busy GP practice based within Parkhead Hub. We are looking for an enthusiastic, reliable, and motivated individual to join our Administration Team.

This is an excellent opportunity for someone who enjoys working with people, thrives in a fast-paced environment, and takes pride in delivering excellent patient care and customer service.

• 25 hours per week
• Monday to Friday
• 1:00 pm – 6:00 pm

Please note that flexibility is essential, as additional hours may be required to provide cover during periods of annual leave and staff sickness.

As a member of our Administration Team, you will play a vital role in ensuring the smooth day-to-day running of the practice. Duties will include:

• Welcoming and assisting patients in a professional and courteous manner.
• Handling telephone enquiries and directing patients appropriately.
• Undertaking a range of administrative tasks to support the practice team.
• Managing patient information accurately and confidentially.
• Working collaboratively with clinical and administrative colleagues to deliver a high standard of service.

The successful candidate will:

• Have excellent communication and interpersonal skills.
• Be confident using computers and IT systems.
• Be organised, efficient, and able to prioritise a busy workload.
• Remain calm and professional when working under pressure.
• Demonstrate a polite, friendly, and patient-focused approach.
• Be flexible and willing to provide additional cover when required.

Previous experience working in a GP practice, using EMIS and Docman , or in a customer-facing administrative role would be advantageous, although applicants with transferable skills are encouraged to apply.

Salary will be dependent on experience.