Patient Enquiry Handler

Patient Enquiry Handler Glasgow Hospital | Outpatients | Administration | Permanent | Full time | £25,545 per annum 37.5 hours per week Monday – Thursday between 8am-7pm, Friday 8am – 6pm & 1 Saturday a month

Nuffield Health is the charity that’s building a healthier nation, one day at a time.

From award-winning hospitals and leisure facilities to community programmes – we’ll do whatever it takes to look after the UK’s wellbeing.

It starts with passion and commitment to quality. It starts with you.

As a patient enquiry handler you’ll bring experience of administration in a complex fast‑paces environment, demonstrable call handling skills and excellent IT skills.

You will have the ability to provide a professional, courteous, sensitive, and empathetic approach as well as be an enthusiastic, highly motivated, and flexible individual.

• Provide administrative assistance to ensure smooth daily operations.
• Organise and maintain files and records, both physical and digital.
• Handle phone calls, emails, and correspondence.
• Input and update data in