Receptionist, Administrative​/Clerical

We are a busy, highly respected mechanical garage and MOT centre in tradeston Glasgow. We pride ourselves on honest, high-quality workmanship and exceptional customer care. We are looking for a highly organised, friendly, and professional Garage Receptionist to be the heartbeat of our front office, keeping both our customers and our workshop running smoothly.

Key Responsibilities:

• Customer Service:
  Greet customers in person, answer incoming calls, and respond to emails in a polite and professional manner.
• Booking & Scheduling:
  Manage the workshop diary, book in MOTs, servicing, and repairs, and plan the daily workload for our mechanics.
• Parts Coordination:
  Source vehicle parts from local suppliers, negotiate prices to keep costs down, and order exactly what the technicians need.
• Updates & Invoicing:
  Contact customers with job quotes, update them on vehicle progress or any unexpected delays, and prepare invoices/process payments.
• Administration:
  Keep customer records accurate, maintain service histories, and assist with general office administration.