Reception Administrator

• 22.5 hours per week
• Monday - Friday 0800 - 1800 (Various Shift Patterns)
• £13.41 per hour
• Sodexo Rewards

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Job Introduction:

We are looking for a professional and customer-focused Reception Administrator Operative to join our team at HMRC Glasgow RC.

This is a varied role combining reception, administration, customer service, cleaning, porter and general facilities duties
. You will be one of the first points of contact for visitors and will help ensure the building is safe, clean and welcoming.

• Provide a professional and welcoming reception service to visitors and customers.
• Answer telephone calls, respond to emails and complete general administrative tasks.
• Carry out cleaning duties and maintain high standards across the site.
• Support meeting room set-ups and the preparation of facilities.
• Assist with porter duties, including moving furniture and equipment.
• Issue keys to clients and colleagues in line with site procedures.
• Replenish refreshments and maintain coffee areas.
• Operate the till and follow cash-handling and profit protection procedures.
• Provide support to the mailroom when required.
• Report maintenance issues, hazards and faulty equipment promptly.
• Follow all Health & Safety, Food Safety, COSHH and site-specific procedures.
• Maintain excellent personal presentation and customer service standards.
• Assist with securing the building at night where required.
• Support the wider team with additional duties and provide holiday/sickness cover when needed.

Essential

• Friendly, professional and customer-focused.
• Comfortable working across a variety of reception and facilities duties.
• Able to communicate effectively with customers, visitors and colleagues.
• Reliable and able to work as part of a team.
• Able to follow procedures and maintain high Health & Safety standards.
• Organised, with good attention to detail.
• Flexible and willing to support different areas of the operation.
• Able to work independently and use their own initiative.

• Previous experience in reception, customer service, facilities, cleaning, hospitality or administration.
• Experience working in a busy corporate or public-facing environment.

What we offer:

Working with Sodexo is more than a job; it's a chance to be part of something greater.

You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer:

• Mental health & wellbeing support
• Employee Assistance Programme for personal, legal, and financial advice
• 24/7 virtual GP & lifestyle rewards
• Discounts for you & family
• Financial tools & retirement plan
• Cycle to Work & Paid volunteering day

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications