Admin Assistant; Receptionist; GLA

About Us

City Building provides a range of repairs and maintenance, manufacturing, construction and refurbishment activities for Glasgow City Council and Wheatley Housing Group's citizens and customers as well as other public, private and third sector organisations. City Building operates both the largest construction craft apprenticeship programme in Scotland, and Royal Strathclyde Blindcraft Industries (RSBi), one of the largest supported manufacturing businesses in Europe, around 200 people, more than 50% of whom have a disability.

Our accreditations include, ISO
45001, ISO 14001 and ISO 9001:2015. We currently hold Investors in Young People Platinum award, an award we are immensely proud of as it recognises our focus on investing in and growing a skilled staff base.

As a City Building employee, you'll enjoy a competitive salary, excellent annual leave, and access to the Strathclyde Pension Fund. You will also benefit from wellbeing initiatives and discounted gym membership, supporting a positive and healthy work life balance.

The Admin Assistant (Receptionist) plays a key role in the delivery of an effective and efficient office support. You will develop an overall knowledge of City Building, which strives to deliver excellent customer service to our clients. You will be responsible for supporting the efficient operation of the organisation by managing administrative tasks, systems, and resources. This includes overseeing day-to-day administrative functions, providing user support, ensuring the maintenance and security of systems, and maintaining accurate records and documentation.

The role includes providing a professional reception and front-of-house service, acting as the first point of contact for visitors, customers and colleagues, while ensuring enquiries are handled efficiently and directed appropriately.

The Admin Assistant (Receptionist) will be a dedicated individual with a strong focus on customer service, handling enquiries and complaints professionally and accurately while ensuring a positive experience for all customers and stakeholders. The successful candidate will have experience working in a fast-paced team environment and will effectively manage competing priorities independently or collaboratively as a team to meet established deadline.

You will bring a positive and proactive attitude to your work, along with excellent interpersonal and organisational skills. You will have strong proficiency in Microsoft office software, technical systems, and administrative processes, with a proactive attitude towards problem-solving and process improvement. A qualification in Administration or equivalent is advantageous. Please refer to the role profile for more information.