Housing Assistant; Part-time

Housing Assistant (Part-time)

EVH Grade 4/5

£27,068 - £35,332 per annum, pro rata (£13,534 - £17,666 per annum, actual salary)

17.5 hours per week working alternate Wednesday's, Thursday and Friday

Excellent benefits including pension and company health plans

ng homes is a leading community based Housing Association that provides housing and support services to almost 7,000 tenants and owners within North Glasgow. Our customers are at the heart of our business, and we strive to deliver customer service excellence in all that we do.

We are looking to recruit a Housing Assistant to provide excellent frontline customer services that deliver a one-stop service with positive outcomes for customers. The Housing Assistant will support the Neighbourhood Team with administrative and clerical tasks in the delivery of all housing management functions. Duties include estate management, rent account and arrears management, housing applications and allocations, compliance with gas safety, minor anti-social behaviour complaints and tenancy sustainment.

The successful candidate will possess excellent IT skills including the ability to use Microsoft Office software and will have good communication skills to deal with enquiries in a professional manner providing an excellent level of customer service.

Adaptable, with a flexible approach to work, the successful candidate will have strong organisational skills with the ability to deal with difficult and changing situations and demands. They will have a proven track record of delivering positive results in a similar dynamic business environment and will be committed to achieving continuous improvement in service delivery.

If you wish to apply for this post, please download an application pack by clicking the Apply button now.

The closing date for receipt of completed applications is 12 noon on Wednesday 14 October 2026.

Applications received after this date will not be considered.

Please note that we do not accept CV.