Senior Business Support Assistant - Specialist Children’s Services Job Glasgow area,Scotland UK,Administrative/Clerical

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role:

An exciting opportunity has arisen for an experienced Senior Business Support Assistant to support the Regional Forensic CAMHS Service within NHSGGC Specialist Children’s Services. The service provides expert consultation to Tier 3 and Tier 4 CAMHS teams across the West of Scotland. The post holder will play a key role in supporting the service through the efficient delivery of a wide range of administrative and secretarial duties.

This role does not meet the eligibility criteria for a Skilled Worker visa or a Heath and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (COS).

Duration, Location, and Working Pattern:

Permanent, part-time 18 hours per week

Shift pattern:
Monday - Friday

Base location:
Templeton Business Centre

Key responsibilities:

Provide comprehensive secretarial and administrative support to the Regional Forensic CAMHS Service.
Act as a key point of contact for the service, liaising with multidisciplinary and multi-agency partners across the West of Scotland.
Independently manage a range of administrative tasks and demonstrate a strong understanding of service requirements.
Produce a variety of professional documentation, including clinical assessment reports, court reports and other correspondence to a high standard.
Ensure safe information handling and compliance with GDPR principles at all times.

Knowledge, training, qualifications and/or experience required to do the job:

Excellent communication and interpersonal skills with the ability to work effectively with a range of stakeholders.
Advanced IT skills and experience using Microsoft Office packages, including Word, Excel, Access, PowerPoint, Outlook, Internet and Intranet systems.
Experience using healthcare and administrative systems such as EMIS Web, CHI, PIMS, SCI Store, SSTS, EESS, Trak Care, PECOS and CEDAR.
Strong organisational skills with the ability to work independently and manage competing priorities.
Knowledge of information governance and GDPR requirements.

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

A minimum of 27 days annual leave, increasing with length of service, plus public holidays
Membership of the NHS Pension Scheme, including life insurance benefits
Salary Sacrifice Car Benefit Scheme
Development opportunities including study bursaries, e-learning and classroom-based courses
Enhanced pay for working public holidays
NHS discounts on a wide range of goods and services
Confidential employee support and assistance, including counselling and psychological therapies

This post may require a satisfactory PVG Scheme record check.

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NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as "various", we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community
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