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Admissions Officer

Job in Glasgow, Glasgow City Area, G1, Scotland, UK
Listing for: University of Glasgow
Full Time position
Listed on 2026-11-04
Job specializations:
  • Administrative/Clerical
    Clerical
  • HR/Recruitment
Salary/Wage Range or Industry Benchmark: 29000 - 32000 GBP Yearly GBP 29000.00 32000.00 YEAR
Job Description & How to Apply Below

Please note this vacancy is only open to current contracted University of Glasgow employees.

Job Purpose

You work as part of a team with responsibility for managing admissions processes from point of application to enrolment for a range of specified programmes or applicant cohorts, in line with the admissions principles of fairness, consistency and transparency. Admissions currently manages and supports interactions with approximately 100,000 applicants each year across UG, PGT, PGR, Collaborations and Partnerships.

You will facilitate initial application assessments, selection processes, decision making and recording all elements which relate to the contractual basis of offer, confirmation processes and CAS issuance. All processes will be carried out in line with institutional policy and all relevant legislative and compliance parameters. You will develop and build knowledge of pre and post HE academic qualification frameworks from key markets across the world, English Language qualifications and how we record and assess non-academic entry criteria, Fee Status and Immigration Status and develop your understanding of the legislative parameters that we use to define these statuses.

You will also ensure that all documentation and data is accurate and complete in relation to the issue of Confirmation of Acceptance of Studies (CAS).

You will operate to Service Level Agreements for the turnaround of application to offer and ensure that all processes and interactions are customer focused and delivered at within these service delivery parameters. You will work closely with Officers, Senior Officers and Managers across Admissions, External Relations and other services to ensure that processes are managed with customer focus, in line with agreed KPIs and SLAs and with optimal use of systems and resources.

Main

Duties and Responsibilities
  • Working within a team with responsibility for managing admissions processes for a particular subset of applicants or programmes from point of application to point of enrolment with high volume outputs.
  • Apply entry requirement templates and Offer Service Level Agreements to progress applications from submission, through initial assessment and selection to include the assessment of academic, English Language and non-academic qualifications.
  • Make application decisions and accurate record the contractual basis of offer (qualification status, English Language status, non-academic qualification status, fee status, immigration status).
  • Manage confirmation processes including updating fields required for statutory and internal reporting and the issue of CAS.
  • Support the Enquiry Team with appropriate detail and data to ensure that applicant enquiries are responded to in a timely fashion using automation where appropriate.
  • Support the Senior Admissions Officer to report against key performance indicators and to ensure that all internal stakeholders are well-informed regarding Admissions progress and future Admissions developments.
  • Ensure that activities are carried out in line with key performance indicators and service level agreements for decision turnarounds for uncapped programmes and applicant cohorts.
  • Develop and build specialist Admissions expertise in relation to your area of responsibility: market-specific, School/programme-specific, applicant cohort-specific, qualification-specific.
  • Membership of the Fee Status panel with a remit for reviewing and making decisions on Fee Status appeals.
  • Support technical and process-based development tasks or projects as assigned by the Senior Admissions Officer.
  • Support specific projects or initiative relating to the development of the Admissions process as assigned by the Senior Admissions Officer.
  • Develop and support relationships with…
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